aspire 3 A315-31-C2GA need help for blue screen of death and error

Joel12w12
Joel12w12 Member Posts: 3 New User
edited March 2022 in Aspire Laptops
how to fix my blue screen of death and error on my acer aspire 3  A315-31-C2GA Version 21H2.


{Thread was edited to add model name to the title}


Answers

  • Can you send a screenshot of the error that is showing?

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  • Joel12w12
    Joel12w12 Member Posts: 3 New User
    i dont have a screenshot
  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    Take camera or smart phone and take a picture.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Joel12w12,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds.