Nitro 5 Acer Black Video Playback (Certain Apps & Websites Only)

KidStar22
KidStar22 Member Posts: 3 New User
I have recently gotten this laptop and a lot of the use has been perfect to a T. However, I went to connect it to a television recently and use it to play a movie. The sound continued as expected, but there wasn't video playback on the television. Completely Blank Video. So, I have done some testing. Websites that it works (well i had some working...) 

Current Issues- Youtube Video use to play, but now i can't play anything because i immediately get a pop up that says Audio Renderer error. Will restart and update further. 
Websites that did not work. Hulu, Amazon Prime, Windows Movies and TV. Restarting now. 

Please help anyone. 

Answers

  • KidStar22
    KidStar22 Member Posts: 3 New User
    Websites like YouTube and Google Video searches to third party websites like ABC work with sound and video, so does Windows Store movie trailers full screen with both sound and video. Checking on Hulu, Amazon Prime, and Movies and TV Microsoft. 
  • KidStar22
    KidStar22 Member Posts: 3 New User
    Hulu will play the very beginning introduction like " Mature Content 18+ Viewers only " in video and sound, then the movie/tv show is black but sound still plays. Also, Microsoft Movies and TV still doesn't work.