request a quote for repair Aspire A315

SeaLukino336
SeaLukino336 Member Posts: 11

Tinkerer

edited January 2022 in Aspire Laptops
Good evening, I have an Acer Aspire A315 which has had an hardware problem. It isn't going to be covered by the warranty repairs, because I tried to solve it opening the pc multiple times, I do perfectly know that, but I would like to know if, after sending the laptop to Acer itself they can give me a quote before repairing my pc so I can choose if it is actually worth the repairing.
P.S. sorry for my bad English, I'm from Italy.
Thanks in advance for your support, guys.

Thread was edited to add model name to the title


Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    They can as they will ask you to authorize the repair, there is a but 

    They will charge you to send the laptop back even if you don't want to do the repair , I think it was around £50 
  • Easwar
    Easwar Member Posts: 6,727 Guru
  • SeaLukino336
    SeaLukino336 Member Posts: 11

    Tinkerer

    edited February 2022
    Good morning. The repair of the laptop looks now suspended... if I call the acer support I'm not able to talk with a technician. The only infos that I can get are with the case ID, and it says that they're waiting for me to accept the quote thay sent.
    But I don't find any quote in my email or in my voicemail, like it said in an SMS I received yesterday morning. 
    Anyways, I'm from Italy, so excuse me for the bad English. With this I want to say that if you'll send me phone numbers to contact these must be Italian ones. Thanks in advance.  Luca