aspire a715 41g freezes randomly after windows 11 update, please help with this issue

RIYAZKHAN
RIYAZKHAN Member Posts: 2 New User
hi, i buy acer 7 a715 41g last year in 2021, after officially updated to windows 11 approximately 2 months before, my laptop freezes randomly and wont work any thing till i press power button and i have to restart again. this happens lot of times , it loses my time and my work also, please help me how to get off from this issue, thankyou

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Sorry, your model is not yet fully compatible with Win11. While it meets the minimum requirements for Win11, many ACER OEM drivers that worked properly under Win10, do not work properly under Win11.

    For now, you either must switch back to Win10 to fix the problem or wait until the updated Microsoft or ACER Win11 driver list is available for your model either thru an automatic Win11 update or via download at this link. https://www.acer.com/ac/en/US/content/support-product/8355?b=1

    Unfortunately, we have no way of knowing when these Win11 driver updates will be released by either Microsoft or Acer. So you will have to keep checking the list from time to time
     

    Jack E/NJ

  • RIYAZKHAN
    RIYAZKHAN Member Posts: 2 New User
    thank you for your reply, but how can i go back to windows 10 as i update before 40 days, please can you help me
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    First, please tell me what problem you're having with Win11?

    Jack E/NJ