Recently i bought acer aspire 3 A315-23 and install m.2 acer re100 ssd but in bios it doesn't show

853988
853988 Member Posts: 13

Tinkerer

In bios or in my laptop at both place i didn't find my ssd in bios it show hdd1 none how can i fix this 
«1

Answers

  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    Please post a phone photo of the BIOS INFORMATION tab if possible.

    Jack E/NJ

  • 853988
    853988 Member Posts: 13

    Tinkerer

    I have installed m.2 ssd but this is not showing in bios or in window also i request you to please give me suggestions
  • 853988
    853988 Member Posts: 13

    Tinkerer

    I have also try nvme m.2 ssd but this same problem came here
  • 853988 said:
    I have also try nvme m.2 ssd but this same problem came here
    In that case please wait for @JackE to respond.
  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    Missing HDD1 suggests m.2 SSD card is not powered, defective or mainboard m.2 buss or connector problem.

    (1) Please post a phone photo of the m.2 SSD in the m.2 socket if possible.
    (2) Temporarily disconnect Toshiba drive and re-assemble laptop with only the m.2 SSD connected
    (3) Post phone photo of BIOS Information tab again with only the m.2 SSD connected.




    Jack E/NJ

  • 853988
    853988 Member Posts: 13

    Tinkerer

    I can't able to disconnect hard drive due to screw damaged ssd is not shown in bios but the light blink in ssd suggest me suggestion please
  • 853988
    853988 Member Posts: 13

    Tinkerer

    this is the phone photo
  • JackE
    JackE ACE Posts: 44,869 Trailblazer
    You don't have to remove the HDD. Just remove it's ribbon cable FFC connector to the mainboard. Then re-assemble the laptop and check the BIOS INFORMATION tab again with the ACER m.2 sata card.

     

     

    Jack E/NJ

  • 853988
    853988 Member Posts: 13

    Tinkerer

    this is the phone photo
  • 853988
    853988 Member Posts: 13

    Tinkerer

    Again it showing none none both hdd
  • Did you disconnect the lithium battery before installing the new ssd? If you didn't do that, unplug the battery, unplug the ssd and hdd. Then reconnect the ssd, hdd and battery, in that order.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • 853988
    853988 Member Posts: 13

    Tinkerer

    egydiocoelho yes i disconnecte the battery then install but this didn't work? Please give me genuine solution

    this is the pho
  • Can you test the acer ssd on another computer? Also, can you test the a315-23 with a different ssd?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • 853988
    853988 Member Posts: 13

    Tinkerer

    No I didn't test but i have used 2 ssd to try both work like this in bios didn't show but the light blink from ssd after turning it on
  • 853988
    853988 Member Posts: 13

    Tinkerer

    Infact task manager show there is two slot of ram but after dissemble the laptop there is only one slot of ram and that was upgradable 
  • What appears when you click here?


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • 853988
    853988 Member Posts: 13

    Tinkerer

    This is image where it show two slot of ram
  • What appears when you click here?



    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Some versions of this model may come with onboard memory. That's why the task manager counts as two slots.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)