Helios 300 PH315-53-717R Model: N20C3 not powering up.

Dragos221
Dragos221 Member Posts: 2 New User
Hello guys, i bought this laptop recently online, i received it these past days, but the laptop is not powering on. Nothing happens. If i press the power button, sometimes i see just the battery LED turning on but nothing happens. No sound or whatsoever. I had a friend look at it but everything looks normal inside. What could be the issue and the solve for it? And if i keep pressing the power button multiple times, sometimes the turbo + lightbulb next to battery led turn on for a split second and that's it. It's driving me crazy, anyone has any idea? Did this happen to anyone?

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,559 Pathfinder
    @Dragos221 try to hold the power button for about 30 secs. If that does not work, return it or ask for the warranty.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Dragos221,

    Are you getting any light indication when charger is connected.
  • Dragos221
    Dragos221 Member Posts: 2 New User
    edited February 2022
    Easwar said:
    Hi @Dragos221,

    Are you getting any light indication when charger is connected.
    Hello @Easwar ,

    Yes i get the orange charging light, but if i try to power it up, it dissapears. And if i spam the power button, i have a small flash and that's it.