Odd throttling problem. If someone has the solutiion I will bank transfer 10 euro Nitro 5

Cristi21
Cristi21 Member Posts: 4 New User
edited January 2022 in Nitro Gaming
I am looking for a solution for this for few days, as I said, I will give the one who succesfully helps me a small thank full gift(10 euros, through bank transfer) 
Just got a Acer Nitro 5 (Laptop) with i7 11800h and rtx 3060, and I'm experiencing a very odd issue with the CPU throttling under heavy load and low temperatures. This can last anywhere from 1 minute-10 minute, where afterwards the CPU will skyrocket to an overclocked speed, and the application will no longer be lagging heavily. Then, this will last for some time, and then the cycle repeats. 

So my CPU is throttling down to an abysmal 0.79ghz (basically making every program near unusable). the CPU is only at a meager 40 degrees(75 max while gaming) celsius, which is nothing at all for computer hardware. 

I am connected to a power source, and all my power management are on performance, meaning it should not be due to the laptop attempting to conserve power. 

This laptop has a discrete GPU but I have noticed when I am using a GPU-heavy application, that it uses the Intel Integrated Graphics card. 

These issues seem unrelated but I believe they may some how be conected. Perhaps the iGPU is causing some sort of throttling with the CPU? 

Or maybe the CPU is experiencing high temps while in an overclock speed, and then clocks down to 0.79ghz to cool off.
I tried disabling Turbo boost, and set maximum 3000Mhz cpu power, but no effect. 

If this is the case, is there a way to prevent the overclock speeds and simply run at a moderate 2.7ghz to balance speed and temperature? I certainly don't need the full overclock 4.3ghz. Might play around with the power management and see what happens.
Btw, when I checked the thermal throttling "box" on Intel XTU when monitoring cpu is 90% of the time in the Yes state ("Range NO-YES") even tough temp doesn't pass 75°

Thread was edited to add model name to the title


Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,674 Pathfinder
    @Cristi21 try to unplug and plug the charger back in while you are gaming to see if the CPU power limited is gone.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Cristi21
    Cristi21 Member Posts: 4 New User
    AnhEZ28 said:
    @Cristi21 try to unplug and plug the charger back in while you are gaming to see if the CPU power limited is gone.
    If it does what can be?
    I actually seen motherboard when reached 79 throttled cpu, so it is the motherboard? Even tough it is not shown on Intel XTU "motherboard vr thermal throttling" 
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,674 Pathfinder
    @Cristi21 Broken charger can deliver unproper power so that the laptop will lock the processor frequency to prevent damage.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Lord_N
    Lord_N Member Posts: 98 Fixer WiFi Icon
    Hi @Cristi21

    By any chances, have you overclock your CPU? 
  • StevenGen
    StevenGen ACE Posts: 12,825 Trailblazer
    Cristi21 said:
    I am looking for a solution for this for few days, as I said, I will give the one who succesfully helps me a small thank full gift(10 euros, through bank transfer) 
    Just got a Acer Nitro 5 (Laptop) with i7 11800h and rtx 3060, and I'm experiencing a very odd issue with the CPU throttling under heavy load and low temperatures. This can last anywhere from 1 minute-10 minute, where afterwards the CPU will skyrocket to an overclocked speed, and the application will no longer be lagging heavily. Then, this will last for some time, and then the cycle repeats. 

    So my CPU is throttling down to an abysmal 0.79ghz (basically making every program near unusable). the CPU is only at a meager 40 degrees(75 max while gaming) celsius, which is nothing at all for computer hardware. 

    I am connected to a power source, and all my power management are on performance, meaning it should not be due to the laptop attempting to conserve power. 

    This laptop has a discrete GPU but I have noticed when I am using a GPU-heavy application, that it uses the Intel Integrated Graphics card. 

    These issues seem unrelated but I believe they may some how be conected. Perhaps the iGPU is causing some sort of throttling with the CPU? 

    Or maybe the CPU is experiencing high temps while in an overclock speed, and then clocks down to 0.79ghz to cool off.
    I tried disabling Turbo boost, and set maximum 3000Mhz cpu power, but no effect. 

    If this is the case, is there a way to prevent the overclock speeds and simply run at a moderate 2.7ghz to balance speed and temperature? I certainly don't need the full overclock 4.3ghz. Might play around with the power management and see what happens.
    Btw, when I checked the thermal throttling "box" on Intel XTU when monitoring cpu is 90% of the time in the Yes state ("Range NO-YES") even tough temp doesn't pass 75°

    Thread was edited to add model name to the title


    First set your Intel graphic settings to default settings and do the same with the NVidia RTX experience settings try that and see if makes any difference. As there must be a setting that you have changed and/or has been changed in these applications for your laptop to perform like that. Also make sure that the NVidia RTX latest driver the version R510 U2 (511.65) WHQL is installed and that the last Intel graphic drivers are installed with the Intel® Driver & Support Assistant that will also update and check all the Intel drivers to be up to date. Make sure that Windows is also up to date and all your other software on your laptop from all respective manufacturers and games are up to date. Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page. If you have any problems all other methods are covered here to update drivers: http://answers.microsoft.com/en-us/windows/wiki...