Looking for FRU number for replacement RJ-45 back cover - TravelMate P614

Bughunter47
Bughunter47 Member Posts: 2 New User
edited January 2022 in TravelMate and Extensa
I am an a repair technician, as the title implies I am looking for the part number for an TravelMate P614, Model #: N18P6.
More specifically the modular Ethernet cover plate (and hinge) that is attached to the bottom cover of the laptop; Alternatively I will settle for the FRU # for the entire back cover.

PS the company I work for is an Acer authorized warranty repair site, just my part ordering guy can't find the part I need.

I am thinking its 60.VKQN5.001 (for the Lower Case UMA)...but you unlike Lenovo, you don't have a part number lookup for techs


​//Edited the content to add model name.   ​

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    I think it is NC.21011.0QY or NC.21011.0R0:



    The image isnt too clear but pretty sure that will be the bottom pannel unless there is something else with a vent in it aha
  • Bughunter47
    Bughunter47 Member Posts: 2 New User
    Leostat said:
    I think it is NC.21011.0QY or NC.21011.0R0:



    The image isnt too clear but pretty sure that will be the bottom pannel unless there is something else with a vent in it aha

    Different back cover, then again I'm over in Canada, it is 60.VKQN5.001 for the entire cover, I'm looking the RJ-45 cover that mounts on the inside of this cover.
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    I could have been looking at the wrong model then, could you confirm if its the P614-51TG?
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    I'm coming up with the same results as @Leostat. The Ethernet cover/door is part of the bottom case and not offered as a separate FRU. When we go through the Service Guide they don't have instructions for disassembly of that, even though it's obviously possible when looking at the two screws, the hinge and the spring.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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