I installed quartermaster through acer.go/quartermaster as described in the manual and connected the Cesuts 335.
The mouse works fine, but the quartermaster software is never able to recognize it and claims "No Predator Devices Connected".
I tried it on two different computers, several different USB ports without success.
Has anybody encountered the same problem?
Is there a fix for my problem?
Any help would be greatly appreciated as I would otherwise have to return the mouse. Programmable buttons are useless if they can not be programmed and the RGB is quite annoying.
[Edited the thread to add issue detail]