My A715-42G says no drivers were found while i tried to install fresh windows 10 os.

Dineshkumar7
Dineshkumar7 Member Posts: 8 New User
I need to install windows 10 os now. Where i can dwnld ssd/hdd drivers and which driver is suitable for my laptop. Please help me in finding the suitable driver, in my bios it was showing AHCI as type.

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer

    Jack E/NJ

  • Dineshkumar7
    Dineshkumar7 Member Posts: 8 New User
    JackE said:
    I already checked the drivers tab but i am unable to find drivers for ssd or hdd in the above link.
  • Dineshkumar7
    Dineshkumar7 Member Posts: 8 New User
    edited December 2021
     Where should i download drivers for my ssd.
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    It's not the HDD since it's AHCI drivers are already installed. Does your system boot so we can look at Device Manager?

    Jack E/NJ

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,439 Pathfinder
    JackE said:
    I already checked the drivers tab but i am unable to find drivers for ssd or hdd in the above link.
    @Dineshkumar7 go into that link again, choose Windows 10 64-Bit, download chipset driver and extract it. Copy that extracted folder to your Windows Installation USB. When it asks for driver locate that folder that you have just copied and choose the driver.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    edited December 2021
    The HFM512GB is a Hynix M.2 SSD. I assume this is what you are booting from now. I show your A715 as coming with 64 bit Windows 10 Home. Is this your current OS and what exactly are you trying to do. (Upgrade to xxxx using a flash drive ?)

  • Dineshkumar7
    Dineshkumar7 Member Posts: 8 New User
    padgett said:
    The HFM512GB is a Hynix M.2 SSD. I assume this is what you are booting from now. I show your A715 as coming with 64 bit Windows 10 Home. Is this your current OS and what exactly are you trying to do. (Upgrade to xxxx using a flash drive ?)

    Hey I tried dual booting accidentally my hardisk got formatted now i am trying to reinstall the fresh windows 10 os now I was able to install it successfully but issue is am getting "VIDEO DXKRNL FATAL ERROR" and my lap getting restarted automatically, how to fix it and what is the reason?
  • Dineshkumar7
    Dineshkumar7 Member Posts: 8 New User
    JackE said:
    It's not the HDD since it's AHCI drivers are already installed. Does your system boot so we can look at Device Manager?
    Hey now I was able to install OS successfully but the problem is am getting blue screen error and system is restarting automatically with error message "VIDEO DXGKRNL FATAL ERROR". How to fix it and why am getting this error?
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    OK. Open Device Manager now. Do you see any red or yellow warnings?

    Jack E/NJ

  • Dineshkumar7
    Dineshkumar7 Member Posts: 8 New User
    JackE said:
    OK. Open Device Manager now. Do you see any red or yellow warnings?
    No warnings there but still same issue. how to check whether my dedicated graphics card is working or not?
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    edited January 2022
    Click on Display adapters folder in Device Manager. How many GPUs do you see? Is the discrete GPU enabled?

    Jack E/NJ