Battery is not charging Aspire E15

LavangaDeshanjana
LavangaDeshanjana Member Posts: 21 Networker
edited December 2021 in Aspire Laptops
Hi!

1 week ago my laptop's battery started to draining faster. When I'm not doing heavy work my laptop would stay on battery power for 3-4 hours, but from 1 week ago it suddenly reduced to around 45 mins and now it's not charging. It all happened so fast and I'm really confused. I tried battery resetting, but it didn't workout. It's almost 3 years since I bought this laptop. What's this matter? Should I replace the battery? What should I do?



Model: Acer Aspire E15

Hope you would answer my question. Thanks!

Best Answers

  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    Answer ✓
    @LavangaDeshanjana

    Check out this link on how to get your battery report:
    https://community.acer.com/en/discussion/656946/my-acer-e1-571g-wont-turn-on-sometimes#latest

    If the fully charged battery capacity is significantly lower than the designed capacity, then it is time to replace battery.

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    edited January 2022 Answer ✓
    Batteries typically lose about 10-20% capacity per year. Your battery's manufacturing date was probably ~4 years ago for this model. So the expected capacity loss would be between 40%- 80%. Your  battery report suggests 70% loss. So it's still within the expected capacity-loss range.

    Jack E/NJ

  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    Answer ✓
    @LavangaDeshanjana

    Normally I will not expect laptop battery to last more than four to five years. For your case, it is little early but not by too much.

Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Does the battery charge LED light up blinking orange, steady orange or steady blue?

    Jack E/NJ

  • LavangaDeshanjana
    LavangaDeshanjana Member Posts: 21 Networker
    JackE said:
    Does the battery charge LED light up blinking orange, steady orange or steady blue?
    it's orange
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Shut down Windows normally with charger still plugged in. Does battery charge LED turn from steady orange to steady blue after about 4 hours?

    Jack E/NJ

  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    Answer ✓
    @LavangaDeshanjana

    Check out this link on how to get your battery report:
    https://community.acer.com/en/discussion/656946/my-acer-e1-571g-wont-turn-on-sometimes#latest

    If the fully charged battery capacity is significantly lower than the designed capacity, then it is time to replace battery.

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Shut down Windows normally with charger still plugged in. Does battery charge LED turn from steady orange to steady blue after about 4 hours?

    Jack E/NJ

  • LavangaDeshanjana
    LavangaDeshanjana Member Posts: 21 Networker
    JackE said:
    Shut down Windows normally with charger still plugged in. Does battery charge LED turn from steady orange to steady blue after about 4 hours?
    I charged it overnight & still the LED is orange 😟
  • LavangaDeshanjana
    LavangaDeshanjana Member Posts: 21 Networker
    ttttt said:
    @LavangaDeshanjana

    Check out this link on how to get your battery report:
    https://community.acer.com/en/discussion/656946/my-acer-e1-571g-wont-turn-on-sometimes#latest

    If the fully charged battery capacity is significantly lower than the designed capacity, then it is time to replace battery.

    Here's my battery report
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Your battery  needs to be replaced. Google e5-576g & battery for vendors who ship to your location. Price is about $30usd.


    Jack E/NJ

  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @LavangaDeshanjana

    From the battery report, we can see fully charged battery capacity is significantly lower than the designed capacity, it is time to replace the battery. @JackE found the battery for you.
  • LavangaDeshanjana
    LavangaDeshanjana Member Posts: 21 Networker
    JackE said:
    Your battery  needs to be replaced. Google e5-576g & battery for vendors who ship to your location. Price is about $30usd.


    thanks @JackE
  • LavangaDeshanjana
    LavangaDeshanjana Member Posts: 21 Networker
    ttttt said:
    @LavangaDeshanjana

    From the battery report, we can see fully charged battery capacity is significantly lower than the designed capacity, it is time to replace the battery. @JackE found the battery for you.
    yeah, but why this happened so quickly, that's what I'm worrying!
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    edited January 2022 Answer ✓
    Batteries typically lose about 10-20% capacity per year. Your battery's manufacturing date was probably ~4 years ago for this model. So the expected capacity loss would be between 40%- 80%. Your  battery report suggests 70% loss. So it's still within the expected capacity-loss range.

    Jack E/NJ

  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    Answer ✓
    @LavangaDeshanjana

    Normally I will not expect laptop battery to last more than four to five years. For your case, it is little early but not by too much.
  • LavangaDeshanjana
    LavangaDeshanjana Member Posts: 21 Networker
    ttttt said:
    @LavangaDeshanjana

    Normally I will not expect laptop battery to last more than four to five years. For your case, it is little early but not by too much.
    I played video games for longer hours. That might be a reason for battery dead, 'cause whenever I start playing laptop's temperature increases 

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