Upgrade RAM on Aspire 3 A317-32-C6J0

janvidaro
janvidaro Member Posts: 1 New User
Hi guys,
A family member of me has bought a Aspire 3 A317-32-CJ0, and the laptop has 4GB RAM as default. Max supported RAM for this laptop is 12GB, but the screen goes black after installation of additional RAM on the motherboard. We installed a Crucial 4GB DDR4 2400 SODIMM 1.2 V CL17. Does anyone have similar experiences with black screen after RAM upgrade on this model? I checked after any BIOS upgrades, and the computer has already latest version installed.

Thanks :-)

Answers

  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Not in with that laptop in particular, but this thread may be worth reading through ;)https://community.acer.com/en/discussion/608352/guide-how-to-find-out-if-you-can-upgrade-the-ram-and-which-one-you-need
  • Compuser52525
    Compuser52525 Member Posts: 1 New User
    Bought several Acer Aspire A317 with 2x4 GB for business.
    Memory upgrade does not work.  I tried 3 different modules. Kingston, Samsung and Crucial.
    The Kingston module was especially selected by Acer for this laptop so i was informed by this webshop.
    Asked the Acer servicedesk.  They send me an overview of modules which could not be found in webshops.
    "there should be memory which works, go to some computer repair shop to try out"  whas their great advice. Thnx Acer Support.
    Now I have a laptop which stalls once in a while because of lack of memory.
    So if you read this, you are warned.
    For me never Acer anymore.