After BIOS update [R01-A2], Nitro N50-610 boots up without any HDMI/DVI/USB ports

So I had tried to update the BIOS to version R01-A2 on my Nitro N50-610 and after update .bat file had rebooted my desktop, it went into a black screen (no logos).

When I check my keyboard, there appears to be no power provided to light up the keyboard, but the PSU/GPU/CPU fans all seem to be running fine.

I've removed the ram, unplugged the HDD and GPU and then connected them all back together and still the same situation happens.

I attempted to reset the CMOS through both the jumper and the battery, but not sure if I'm doing that correctly as I do not have any display appearing...

Going to try and leave the battery out for a day to see if it makes a difference, but if anyone has any other suggestions, I would appreciate the help.

Accepted answers

StevenGen

a121a said:

So I had tried to update the BIOS to version R01-A2 on my Nitro N50-610 and after update .bat file had rebooted my desktop, it went into a black screen (no logos).
When I check my keyboard, there appears to be no power provided to light up the keyboard, but the PSU/GPU/CPU fans all seem to be running fine.
I've removed the ram, unplugged the HDD and GPU and then connected them all back together and still the same situation happens.
I attempted to reset the CMOS through both the jumper and the battery, but not sure if I'm doing that correctly as I do not have any display appearing...
Going to try and leave the battery out for a day to see if it makes a difference, but if anyone has any other suggestions, I would appreciate the help.

The R01-A2 BIOS should not have done anything except update the BIOS to "Support Realtek Audio codec 897" for your N50-610, you must have flashed the BIOS wrongly and done some damage as a BIOS flash has to be done with no software running at all and even disconnecting the PC from the web with an .exe file within windows as that is the simplest and easiest way, you should have turned off all anti-virus and malware and with no power interruptions at all.

You should have used the UCP folder and used the “R01-A2.exe” BIOS Flash file and followed the “UCP Flash SOP(x64) v1.1” PDF guide to flash your BIOS. You must have done something wrong and that is why you got a faulty BIOS flash. To fix this problem you will have to do a BIOS Recovery and if that doesn’t work then you will have to buy a new programed BIOS chip that an experienced tech could buy and do foryou, good luck and hope this helpsyou out.

Note: “Upgrading your system BIOS incorrectly could harm your Acer product. Please proceed with caution” which is a warning that Acer gives all consumers with ALL THEIR BIOS FLASH FILES. If you don’t know what you are doing then get an experienced tech to do this for you, especially a “BIOS Recovery” I take no responsibility if you stuff things up!

BIOS Recovery

With the N50-610’s wrongly flashed BIOS, do you hear at boot up the computer sounding a one long beep, followed by a shorter one? As that means that the system BIOS is damaged. This may be caused by an interruption during a BIOS flash procedure (e.g. a power outage) or a corrupted BIOS code, which will cause the system to go into an unbootable state. You need to access and execute the boot block program to reboot the computer and recover the regular BIOS code.

Note: the following when restoring the BIOS settings:

• Make sure the computer is connected to a UPS unit during the BIOS recovery process.

• The BIOS recovery media should be prepared in a computer running the Windows OS. A USB flash drive can be used

Creating the BIOS Recovery Disk

1. Set up a computer running the Windows operating system and connect the BIOS recovery media.

2. Copy the target BIOS ROM file to the BIOS recovery media and rename it as “RCVBOOT.CAP”.

3. Eject the BIOS recovery media from the computer.

Performing a BIOS Recovery

NOTE: This procedure is only applicable when the boot block section is still valid.

1. Shut down the system with failed BIOS.

2. Put the BIOS ROM file (it may exist at \ROM\xxx.CAP) to a USB storage.

3. Rename BIOS ROM file to RCVBOOT.CAP (i.e. P11-A0.CAP to RCVBOOT.CAP)

4. Plug the USB storage to the system.

5. Press the power button to turn on the system. The system will now execute the BIOS recovery process. You will hear a long beep followed by a short beep.

6. Wait for the program to finish with the recovery.

7. Press any key to reboot system.

8. The BIOS recovery is now completed.

All comments

StevenGen

a121a said:

So I had tried to update the BIOS to version R01-A2 on my Nitro N50-610 and after update .bat file had rebooted my desktop, it went into a black screen (no logos).
When I check my keyboard, there appears to be no power provided to light up the keyboard, but the PSU/GPU/CPU fans all seem to be running fine.
I've removed the ram, unplugged the HDD and GPU and then connected them all back together and still the same situation happens.
I attempted to reset the CMOS through both the jumper and the battery, but not sure if I'm doing that correctly as I do not have any display appearing...
Going to try and leave the battery out for a day to see if it makes a difference, but if anyone has any other suggestions, I would appreciate the help.

The R01-A2 BIOS should not have done anything except update the BIOS to "Support Realtek Audio codec 897" for your N50-610, you must have flashed the BIOS wrongly and done some damage as a BIOS flash has to be done with no software running at all and even disconnecting the PC from the web with an .exe file within windows as that is the simplest and easiest way, you should have turned off all anti-virus and malware and with no power interruptions at all.

You should have used the UCP folder and used the “R01-A2.exe” BIOS Flash file and followed the “UCP Flash SOP(x64) v1.1” PDF guide to flash your BIOS. You must have done something wrong and that is why you got a faulty BIOS flash. To fix this problem you will have to do a BIOS Recovery and if that doesn’t work then you will have to buy a new programed BIOS chip that an experienced tech could buy and do foryou, good luck and hope this helpsyou out.

Note: “Upgrading your system BIOS incorrectly could harm your Acer product. Please proceed with caution” which is a warning that Acer gives all consumers with ALL THEIR BIOS FLASH FILES. If you don’t know what you are doing then get an experienced tech to do this for you, especially a “BIOS Recovery” I take no responsibility if you stuff things up!

BIOS Recovery

With the N50-610’s wrongly flashed BIOS, do you hear at boot up the computer sounding a one long beep, followed by a shorter one? As that means that the system BIOS is damaged. This may be caused by an interruption during a BIOS flash procedure (e.g. a power outage) or a corrupted BIOS code, which will cause the system to go into an unbootable state. You need to access and execute the boot block program to reboot the computer and recover the regular BIOS code.

Note: the following when restoring the BIOS settings:

• Make sure the computer is connected to a UPS unit during the BIOS recovery process.

• The BIOS recovery media should be prepared in a computer running the Windows OS. A USB flash drive can be used

Creating the BIOS Recovery Disk

1. Set up a computer running the Windows operating system and connect the BIOS recovery media.

2. Copy the target BIOS ROM file to the BIOS recovery media and rename it as “RCVBOOT.CAP”.

3. Eject the BIOS recovery media from the computer.

Performing a BIOS Recovery

NOTE: This procedure is only applicable when the boot block section is still valid.

1. Shut down the system with failed BIOS.

2. Put the BIOS ROM file (it may exist at \ROM\xxx.CAP) to a USB storage.

3. Rename BIOS ROM file to RCVBOOT.CAP (i.e. P11-A0.CAP to RCVBOOT.CAP)

4. Plug the USB storage to the system.

5. Press the power button to turn on the system. The system will now execute the BIOS recovery process. You will hear a long beep followed by a short beep.

6. Wait for the program to finish with the recovery.

7. Press any key to reboot system.

8. The BIOS recovery is now completed.

a121a

Thanks @StevenGen,

I had followed the WIN Flash SOP until it restarted into a black screen for a good 30 mins before I restarted it and didn't know that it would lead to this situation...

I do not get any beeping sounds when it is turned on and I attempted the BIOS Recovery instructions above, but it didn't worked since the USB ports aren't working.

I've also talked to a couple techs today and it looks like I'll be replacing the motherboard and salvaging whatever parts that I can...versus trying to get someone here to install a replacement bios chip.

StevenGen

a121a said:

Thanks @StevenGen,
I had followed the WIN Flash SOP until it restarted into a black screen for a good 30 mins before I restarted it and didn't know that it would lead to this situation...
I do not get any beeping sounds when it is turned on and I attempted the BIOS Recovery instructions above, but it didn't worked since the USB ports aren't working.
I've also talked to a couple techs today and it looks like I'll be replacing the motherboard and salvaging whatever parts that I can...versus trying to get someone here to install a replacement bios chip.

Ok I think its better to replace the board but its strange that the USB’s don’t work? And also, flashing an old computer is very dangerous as its components do deteriorate and this especially applies to bios chips as even when they are new a flash can go wrong for no reason, its happened to me.

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