Keyboard "question mark" key not working A515-54G-53XP

Suicinivi
Suicinivi Member Posts: 11

Tinkerer

edited December 2021 in Aspire Laptops
The "question mark" key in my keyboard stopped working for no reason. The rest of the keyboard works fine. Keyboard language is set correctly (Brazilian ABNT).  


Best Answer

  • Suicinivi
    Suicinivi Member Posts: 11

    Tinkerer

    Answer ✓
    I solved the problem by resetting the laptop battery.

    - In the back of the laptop there is a hole and a battery icon.
    - Put a paperclip or something in the role until you hear a click and hold it for 15 secs.
    - Turn the laptop and the problem will be fixed. 

Answers

  • @Suicinivi

    Try windows x 
    go to device manager 
    expand keyboard 
    right click on keyboard driver - uninstall 
    Restart the computer 

    It should work fine.. 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Suicinivi
    Suicinivi Member Posts: 11

    Tinkerer

    @Suicinivi

    Try windows x 
    go to device manager 
    expand keyboard 
    right click on keyboard driver - uninstall 
    Restart the computer 

    It should work fine.. 


    Forgot to mention I'm using Linux. Any help for that?
    Also, I found out that the key is actually working, but working as a Right Ctrl instead. 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Suicinivi,

    May I know the full model name of your unit.

  • Suicinivi
    Suicinivi Member Posts: 11

    Tinkerer

    Easwar said:
    Hi @Suicinivi,

    May I know the full model name of your unit.

    Hi, I believe it's this one: A515-54G-53XP
  • Suicinivi

    You say " rest of the keyboard work fine "

    Try this..

    https://ictsolved.github.io/remap-key-in-linux/

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Suicinivi,

    It may be a hardware issue plz contact acer tech support. 
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon

    Hi @ Suicinivi
    Check if the keyboard or computer language is set correctly. Also if the above steps are not working then its a hardware issue contact acer 
    www.support.acer.com
  • Suicinivi
    Suicinivi Member Posts: 11

    Tinkerer

    Answer ✓
    I solved the problem by resetting the laptop battery.

    - In the back of the laptop there is a hole and a battery icon.
    - Put a paperclip or something in the role until you hear a click and hold it for 15 secs.
    - Turn the laptop and the problem will be fixed.