My Acer predator Helios 300 G3-572

abdeslam
abdeslam Member Posts: 9

Tinkerer

Hello all,
Please my laptop won't turn on
I work on him last night so fine i let him at the charge for the hole night i do that every time,
This morning i woke up and i unplug it  at the morning , now when i try to turn on nothing is happening ,even the led of the charger 
I try to reset my battery and didn't help 
Any suggestions please 

Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon

    Hi @ abdeslam
    Try doing power drain method by inserting the paper clip on the battery reset hole, and hold it for about 30secs. Also try doing BIOS DEFAULT by 
    following  steps:
    1. Completely shut down your computer.
    2. Power on the system. As soon as the first logo screen appears, immediately press F2 for notebooks or Delete for desktops to enter UEFI.
    3. Press F9 and then Enter to load the default configuration.
    4. Press F10 and then Enter to save and exit.
  • abdeslam
    abdeslam Member Posts: 9

    Tinkerer

    Hi ,thanks for you reply
    But the laptop won't turn on , any behavior done when i plug-in the charge even charger led indicator is on.
    It's like he's a dead laptop
  • StevenGen
    StevenGen ACE Posts: 12,508 Trailblazer
    abdeslam said:
    Hi ,thanks for you reply
    But the laptop won't turn on , any behavior done when i plug-in the charge even charger led indicator is on.
    It's like he's a dead laptop

    Try these steps in this order, otherwise there is something wrong inside your laptops power and charging circuitries that need an experienced tech to diagnose and fix it as you can’t fix them yourself.

    1. Check the Battery and unplug it and replug it. to reset the battery. 
    2. Check Power/Button if its working OK and its not faulty?
  • abdeslam
    abdeslam Member Posts: 9

    Tinkerer

    Thanks for your reply,
    I unplug the battery and replug it and nothing is happening.
    Im still shocked why is won't turn on it's was working perfectly. I work a lot to buy this laptop 
    But ... :( 
  • Try resetting the battery:
    Check if your model has this button:
    Problema na bateria Nitro 5 AN515-51-52BF  Acer Community
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  • abdeslam
    abdeslam Member Posts: 9

    Tinkerer

    Hey thank for your reply,
    Yes my model had this button 
    What's is the purpose of that button ?
  • It's a button cuts off power when the laptop is dismantling. Try putting some electrical tape over this button and turn on the computer:
    Notebook em boot loop aps update do Windows como resolver - Pgina 2   Acer Community
    Problema na bateria Nitro 5 AN515-51-52BF Acer Community

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)