R240HY menu keeps popping up - any way to fix?

BGazdecki · December 2021

I recently obtained an Acer R240HY monitor that is out of warranty and not worth the repair rates to take for someone to fix. The menu pops up often enough to be distracting and disappears just as quick. Other times the menu works as intended. From what I've been able to gather the issue is likely a stuck button even though none of them seem stuck, but it could also be just a bad menu board in general.

Is there any way to attempt to repair it myself without taking the entire thing apart? The monitor works in general so it's more a nuisance than anything else. I plan on needing to switch inputs though, so I can't simply disconnect the button board or anything like that.

Thanks for any advice or options.

Bruce

billsey · December 2021

Those cans of compressed air can sometimes blow gunk out well enough to get it unstuck, but the final solution is likely going to involve opening it up to really clean that with alcohol.

BGazdecki · December 2021

billsey said:

Those cans of compressed air can sometimes blow gunk out well enough to get it unstuck, but the final solution is likely going to involve opening it up to really clean that with alcohol.

I figured as much, but thanks for the canned air idea.

Commodore_1995# · December 2021

These photos can help you:

Image: https://us.v-cdn.net/6029997/uploads/editor/q5/3nqn857hsjod.jpg

Image: https://us.v-cdn.net/6029997/uploads/editor/fj/d8pzaldocqbc.jpg

Image: https://us.v-cdn.net/6029997/uploads/editor/cl/xrgppgutl9dh.jpg

BGazdecki · December 2021

Thanks for the photos.

I messed around a little more and discovered this as well:

1.) The menu only pops up when I have something connected to it (computer, laptop)

2.) The menu buttons don't work when nothing is connected to it. I feel like even if nothing's connected to it, the monitor menu should still function.

Starting to wonder if this is a bigger issue than a stuck button.