Actab1021 no power

Rapflowers
Rapflowers Member Posts: 4 New User
in Tablets
My sons acre tab 1021 made a strange loud beep the other day, it restarted and seemed to be working fine. Now a few days later it won’t charge past 1%, has it died or just needing a new charger? Tia

Best Answer

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Answer ✓
    Hi @ Rapflowers
    1. Switch off the tablet at first.
    2. Then, select the ‘Power key’ and the ‘Upper Volume Locker key’ for 3 seconds.
    3. Now, slowly release the finger from the ‘Power key’.
    4. Then on the select boot page, select choose the appropriate option with the ‘Volume lockers’ and the ‘Power Key’.
    5. Next, select ‘SD Image Update Mode’.
    6. Then, choose the option ‘wipe data/factory reset’ to rest the tablet.
    7. Now, select the option ‘Yes’ to delete all the information and the data from the tablet.
    8. Select the option ‘Reboot system now’.
    9. Thus, your system will restart.



Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Answer ✓
    Hi @ Rapflowers
    1. Switch off the tablet at first.
    2. Then, select the ‘Power key’ and the ‘Upper Volume Locker key’ for 3 seconds.
    3. Now, slowly release the finger from the ‘Power key’.
    4. Then on the select boot page, select choose the appropriate option with the ‘Volume lockers’ and the ‘Power Key’.
    5. Next, select ‘SD Image Update Mode’.
    6. Then, choose the option ‘wipe data/factory reset’ to rest the tablet.
    7. Now, select the option ‘Yes’ to delete all the information and the data from the tablet.
    8. Select the option ‘Reboot system now’.
    9. Thus, your system will restart.



  • Rapflowers
    Rapflowers Member Posts: 4 New User
    Fab, thank you will try this in the morning. :)
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Rapflowers,

    Is the issue is fixed. 
  • Rapflowers
    Rapflowers Member Posts: 4 New User
    Hi, I tried to do this, wasn’t sure what option to choose on reboot. I went with fastboot I think 🤔 
    then it froze on the screen for a few hours. I found the reset button you use with a pin, it seems to be working and charging ok now. Thank you you for your help 👍😃
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Rapflowers,

    Good to know thanks for your information. It will be useful for many people. ​
  • Aledphilips
    Aledphilips Member Posts: 2 New User
    Hi I recently just got out of the hospital I was in the a couple of weeks before I went in my Acer actab1021 was working fine but I tried charging it and all the suggestions above but nothing 
  • Aledphilips
    Aledphilips Member Posts: 2 New User
    And also I have even pressed the reset button and nothing

  • Rapflowers
    Rapflowers Member Posts: 4 New User
    Aledphilips Tbh I’m not entirely sure what it was that I did to make it work. It’s still very temperamental over charging and that is my next job, to source a new charger. 

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