ACER Nitro VG240YBMIIX screen turns off when connected to Nintendo Switch

jeboi
jeboi Member Posts: 2 New User
in Monitors
I got this weird problem with my brand new ACER Nitro VG240YBMIIX. I tried to connect my Nintendo Switch to it, and it worked fine, for like 10 minutes, then the screen completely turned off (including backlicht). I tried using the other HDMI port, same thing, but when I connected my laptop there is no problem. Correction, while typing this it, also turned black, being connected to my laptop.
The screen turned completely off, the function-buttons on the back also don't show anything when pressed.
So now I have this monitor that refuses to do anything! Does anybody know what to do? If not I'm going to return it.

Best Answer

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Answer ✓
    It sounds like you have one with a glitch. :( Best to swap it out with your vendor before their time runs out so you don't have to wait for a repair... Contact Acer support if it's been too long for a simple swap...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Answer ✓
    It sounds like you have one with a glitch. :( Best to swap it out with your vendor before their time runs out so you don't have to wait for a repair... Contact Acer support if it's been too long for a simple swap...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • jeboi
    jeboi Member Posts: 2 New User
    billsey said:
    It sounds like you have one with a glitch. :( Best to swap it out with your vendor before their time runs out so you don't have to wait for a repair... Contact Acer support if it's been too long for a simple swap...
    I think I'll do that, I got it like two days ago, so that won't be a problem, Thank you!

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