windows 11 Audio driver?

Rajakr
Rajakr Member Posts: 2 New User
edited November 2021 in Windows 11
I had upgraded to windows 11 , 3 weeks before but the audio driver failed so i had to roll back windows 10 and also had to reset my(aspire series).Anybody who also faces the audio driver issue and whoever has solved this issue please comment and also if no has the solution then let's ask acer to release drivers for windows 11 audio drivers.

Answers

  • Rajakr

    After upgrading from windows 10 to windows 11 if the sound driver is not working try to download and install the windows 10 audio driver on the Windows 11 computer.   There are some windows 10 drivers which are still working fine on the Windows 11 computer.   


    After installing windows 11 if the sound is not working 

    Try windows x 
    Go to device manager - Go to sound video and game controllers. Expand it 
    Uninstall the sound driver from device manager.  Please uninstall all the items below the sound video and game controllers. 
    Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model  - chose the drop down below operating system - chose windows 10 
    go to drivers 
    Install the sound driver


    Try to check it and let us know whether it is working fine on your computer. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • JackE
    JackE ACE Posts: 44,889 Trailblazer
    Check this link first to make sure your model has been tested, certified and added to the Win11 compatibility list.

    Jack E/NJ

  • Rajakr
    Rajakr Member Posts: 2 New User
    Rajakr

    After upgrading from windows 10 to windows 11 if the sound driver is not working try to download and install the windows 10 audio driver on the Windows 11 computer.   There are some windows 10 drivers which are still working fine on the Windows 11 computer.   


    After installing windows 11 if the sound is not working 

    Try windows x 
    Go to device manager - Go to sound video and game controllers. Expand it 
    Uninstall the sound driver from device manager.  Please uninstall all the items below the sound video and game controllers. 
    Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model  - chose the drop down below operating system - chose windows 10 
    go to drivers 
    Install the sound driver


    Try to check it and let us know whether it is working fine on your computer. 

    sorry,but also tried this but didn't worked.
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    If your computer doesn't have the new Realtek DCH drivers (i.e. the configuration app is Realtek Audio Console), then find a slightly newer acer computer from the same laptop/desktop model range.

    Then update following this method.

    https://community.acer.com/en/discussion/588107/realtek-audio-problems-or-want-new-realtek-audio-drivers-follow-this-predator-pt917-71

    Realtek 9200 and newer are Windows 11 certified.


  • JackE
    JackE ACE Posts: 44,889 Trailblazer
    Check this link first to make sure your model has been tested, certified and added to the Win11 compatibility list.

    Jack E/NJ

  • PTH3G
    PTH3G Member Posts: 1 New User
    edited June 2022
    I had the similiar problem... very annoying where my main speakers realtek had no sound output. I have predator helios 300 ph315-53 with os windows 11.

    I thought for so long it was a hardware problem... but recently when I started my computer I heard the sound you get, when u start up your computer that sounds like a "rocket ship launch". By that, I knew that the sound works, so it had to be a software problem.

    First time i unsinstalled only realtek sound drivers (in drivers manager), but this time I also I uninstalled all of my sound drivers including the ones on the software component that was audio related. I had my computer on around 5 minutues suddenly, i had my sound back... (think windows 11 updated the drivers on its on). IF it doesn't, just search for updates through  through your windows update in settings.

    Hope this will help.

    Note: Before this I also restarted all of my services related to sound functions. usually something with Audio. That didn't work for me but it can help sometimes 
  • JackE
    JackE ACE Posts: 44,889 Trailblazer

    Thanks for your report. :)

    Jack E/NJ