RL85: Power on boot up

SeanAllen
SeanAllen Member Posts: 4 New User
edited November 2021 in Aspire and Veriton Desktops
I've upgraded my HDD to an SSD. it's all working but no longer boots up when I turn the power on as it did before. any suggestions?

Windows 10 Home
Version 10.0.19042 Build 19042
System Model Revo One RL85
System Type x64-based PC
System SKU RL85_Pw5200U
Processor Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, 2201 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P11-A1, 09/01/2015
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Acer
BaseBoard Product IPXHW-RL
BaseBoard Version 1.02
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.19041.1151"
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.91 GB
Available Physical Memory 4.70 GB
Total Virtual Memory 9.86 GB
Available Virtual Memory 6.78 GB
Page File Space 1.95 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Disabled by policy, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes


[ Title edited to add the name of the product]

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @SeanAllen,

    May I know the full model name of your unit.

  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    Your Revo One RL85 originally came out during the switch from Windows 8.1 to Windows 10. As such it needs a GPT drive booting from UEFI. My guess is that you didn't clone the existing HDD to the SSD, then swap them? Is so we're going to want to look at your partitions and the BIOS boot settings.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @SeanAllen

    What kind of error messages that you got when it failed to boot?

    Have you hit F9 (Load Optimized Defaults) and F10 (Save and exit) after cloning from HDD to SSD before bootup?
  • SeanAllen
    SeanAllen Member Posts: 4 New User
    edited November 2021
    Sorry for the delay...

    Serial number                                         DTSYYEK0XXXXXXXXXX

    SNID                                                          51400XXXXXX


    ​​​//Edited the content to hide serial number.
  • SeanAllen
    SeanAllen Member Posts: 4 New User
    I don't get an error message. Previously as soon as I switch the power on the PC started , now I have to press the little button on the back of the unit to start up. Other than that it's working just fine.
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    Go into the BIOS and look at the Power tab. There should be a setting there called something like Restore On AC Power Loss. You likely want 'Last State' or maybe 'On'.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • SeanAllen
    SeanAllen Member Posts: 4 New User
    I've checked the boot settings in BIOS it's set to "last state". The ACPI suspend mode is S3(STR) and greyed out. Could this be the problem?
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    Try setting it to ON instead of Last State. That should always turn it on when power is applied to the AC cord.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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