Acer Predator Helios 300 2021 model rtx 3060 icore 7 16gb ram underperforming

Alper247
Alper247 Member Posts: 21 Troubleshooter
edited November 2021 in Predator Laptops
I recently purchased the Acer Predator helios 300 2021 model, and it has been underperforming recently; I also purchased a cooling pad for it, but nothing appeared to change. I opened task management and just discovered it; it is not being used; instead, the intel UHD graphics is being used, and I am not getting the greatest performance; can someone help tell me how to resolve this issue, because I purchased this laptop for the specs, not for the intel graphics?

Thank you, 

Best Answer

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021 Answer ✓
    Alper247 you have to setup the DGPU manually on nvcp make sure you setup all apps/games manually to run on the DGPU and not the IGPU and make sure u keep an eye on your temps  :)

    Easwar again wrong wrong and wrong do you even read the threads or do you even understand english at all im starting to think you dont even know how to speak/read english neither understand any posts/threads you just copy/paste everything and always the same as i already said do a favor to yourself and do some learning :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Alper247,
    1. Charge the battery to full 100% before playing.
    2. Update all drivers and Windows properly and in a timely manner.
    3. Set up your laptop to use the high-performance power plan of Windows.
    4. For maximum performance, the battery should be set to advanced power options.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021 Answer ✓
    Alper247 you have to setup the DGPU manually on nvcp make sure you setup all apps/games manually to run on the DGPU and not the IGPU and make sure u keep an eye on your temps  :)

    Easwar again wrong wrong and wrong do you even read the threads or do you even understand english at all im starting to think you dont even know how to speak/read english neither understand any posts/threads you just copy/paste everything and always the same as i already said do a favor to yourself and do some learning :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Alper247
    Alper247 Member Posts: 21 Troubleshooter
    Thankyou, this has fixed my problem, but easwers didnt.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021
    Alper247 youre welcome as i said in my post he/she is giving the wrong advice all the time just copy/paste the same answers no matter the issue and its not fair to us ACE's who are here to help to keep fixing all his replies and the worse is that if whoever has the issues believes in it will accept as answered as thats giving him/her points to go up in the rankings and the whole purpose of posting even if u dunno what youre talking about :( anyways this issue is being closely investigated by the Acer staff to define the next measures to take on the issue in hand :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/