Dual boot with Win10 and Mint AN517-52-52T3

esskei
esskei Member Posts: 18 Troubleshooter
edited November 2021 in Nitro Gaming
Nitro  AN517-52-52T3

I have plugged in through the HDMI port a second monitor.  Windows 10 finds it.  But when I boot to Linux Mint it doesn't see the external monitor.  I have gone to Display in Mint and it doesn't identify that there is a second monitor plugged in.  How can I fix that?

Answers

  • billsey
    billsey ACE Posts: 34,549 Trailblazer
    Check in Mint to verify it can talk to your NVIDIA GPU, which should be handling your external ports. It may not be using it, so can't see them...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • esskei
    esskei Member Posts: 18 Troubleshooter
    Not sure how to check that other than I searched and found NVIDEA X Server Settings app and it shows this, which probably is indicating a problem.


  • esskei
    esskei Member Posts: 18 Troubleshooter
    Here's what my system looks like:  (sorry for the long text)

    steve@steve-Nitro-AN517-52:~$ inxi -Fxxxrz System:
     Kernel: 5.4.0-90-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
     Desktop: Cinnamon 5.0.7 info: plank wm: muffin 5.0.2 dm: LightDM 1.30.0
     Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal
     Machine:
     Type:
    Laptop System: Acer product: Nitro AN517-52 v: V1.03
     serial: <filter>
     Mobo: CML model: Karoq_CMS v: V1.03 serial: <filter> UEFI: Insyde v: 1.03 date: 06/08/2020
    Battery:
     ID-1: BAT1 charge: 47.1 Wh condition: 47.1/57.5 Wh (82%) volts: 16.6/15.4
     model: LGC AP18E8M type: Li-ion serial: <filter> status:
    Full
     CPU:
     Topology: Quad Core model: Intel Core i5-10300H bits: 64 type: MT MCP
     arch: N/A L2 cache: 8192 KiB
     flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
     bogomips: 39999
     Speed: 800 MHz min/max: 800/4500 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800
     Graphics:

     Device-1: Intel UHD Graphics vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:9bc4
     Device-2: NVIDIA vendor: Acer Incorporated ALI driver: N/A bus ID: 01:00.0 chip ID: 10de:1f95
     Display: x11 server: X.Org 1.20.11 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 21.0.3 direct render: Yes

     Audio:
     Device-1: Intel Comet Lake PCH cAVS vendor: Acer Incorporated ALI
     driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:06c8
     Device-2: NVIDIA vendor: Acer Incorporated ALI driver: snd_hda_intel
     v: kernel bus ID: 01:00.1 chip ID: 10de:10fa
     Sound Server: ALSA v: k5.4.0-90-generic
     Network:
     Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel port: 5000
     bus ID: 00:14.3 chip ID: 8086:06f0
     IF: wlp0s20f3 state: up mac: <filter> Device-2: Realtek vendor:

    Acer Incorporated ALI driver: r8169 v: kernel port: 3000 bus ID: 07:00.0 chip ID: 10ec:2600 IF: enp7s0 state: down mac: <filter>
     Drives:
     Local Storage: total: 1.38 TiB used: 20.45 GiB (1.5%)
     ID-1: /dev/nvme0n1 vendor: SK Hynix model: HFM512GDJTNI-82A0A
     size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: 11000C00
     scheme: GPT ID-2: /dev/sda vendor: Samsung model: SSD 860 EVO 1TB size: 931.51 GiB speed: 6.0 Gb/s serial: <filter> rev: 4B6Q scheme: GPT Partition:
     ID-1: / size: 274.38 GiB used: 20.40 GiB (7.4%) fs: ext4 dev: /dev/sda4 Sensors:

     System Temperatures: cpu: 52.0 C mobo: N/A
     Fan Speeds (RPM): N/A
     Repos:
     No active apt repos in: /etc/apt/sources.list
     Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
     1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
     1: deb http://packages.linuxmint.com uma main upstream import backport
     2: deb http://mirror.clarkson.edu/ubuntu focal main restricted universe multiverse
     3: deb http://mirror.clarkson.edu/ubuntu focal-updates main restricted universe multiverse
     4: deb http://mirror.clarkson.edu/ubuntu focal-backports main restricted universe multiverse
     5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
     6: deb http://archive.canonical.com/ubuntu/ focal partner
     Active apt repos in: /etc/apt/sources.list.d/papirus-papirus-focal.list
     1: deb http://ppa.launchpad.net/papirus/papirus/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
     1: deb [arch=amd64] https://repo.skype.com/deb stable main
    Info:
     Processes: 308 Uptime: 3m Memory: 15.47 GiB used: 1.98 GiB (12.8%)
     Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash v: 5.0.17
    running in: gnome-terminal inxi: 3.0.38

  • esskei
    esskei Member Posts: 18 Troubleshooter
    and here is what I see when I look at the Drivers app


  • esskei
    esskei Member Posts: 18 Troubleshooter
    Problem appears fixed with a linux kernel upgrade to 5.11 through the Mint Upgrade Manager.