Wrong charger

jking88
jking88 Member Posts: 1 New User

I recently got a Apsire 5742 from our BrightHouse store, they gave me the wrong charger they gave me a HIPRO charger not a LiteON for Acer Aspire, I have been going back and forth with them to get the right charger, they claim it is the correct one. I do not want to spend money for a replacement with the worry of it exploding, what would you recommend?


Answers

  • JayMor81
    JayMor81 Member Posts: 17 New User

    contact Acer Tech support and explain the conundrum, they may be able to send you the corect adapter for free.

  • DegenerateStar
    DegenerateStar Member Posts: 5 New User

    Worried about it exploding? I know this can sometimes happen with lithium ion batteries if sending them internationally, but chargers?

     

    I'm not sure if Acer would send a charger out free of charge since you've purchased the laptop from a third party. Surely your purchase agreement with Bright House would mean they were responsible for a replacement charger, although I know sometimes they'll place that they're able to offer you a suitable replacement if original items aren't available.

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