Acer Desktop after System Recovery - HORRIBLE

Anonymous777
Anonymous777 Member Posts: 4 New User
in 2013 Archives

Hi, I recently started having troubles when playing ALL games on my computer. Games like World of Warcraft, Starcraft 2, and Guild Wars. They completely shut down my computer after 1-2 minutes. They even shut it down if I left it at the login screen. I got 3 answers after searching the web. It was either overheating, lacking enough power, or its drivers were not updated. I fixed all 3 and it got me nowhere. I E-Mailed Acer support and was told to try to use System Restore. After using system restore, my Acer Desktop turned into a Windows 98 Desktop it seems. Its is extremely slow and laggy. I had 96 updates on Windows Update and I was only able to download half of them. The others kept telling me to restart it, yet when I did it wouldn't do anything except make me have to use start up repair. When I signed into my computer afterwards it said my Windows has recovered from an unexpected shut down. I also have an out dated version of internet explorer and cannot update it because it says I need some other update to update IT.... When I try to download THAT update it says it isnt compatible. Internet Explorer also will only let me go to certain sites or it will say the operation was aborted. It stops responding every once in a while and restarts too. I am at a complete loss of ideas and I have absolutely no clue what to do. Any advice will help, like I said, im at a complete loss of ideas.

Best Answer

  • JayMor81
    JayMor81 Member Posts: 17 New User
    Answer ✓

    The only other issue at that point would be bad sectors or clusters in the HDD. At that point your only real option would be an HDD swap and a reinstall of the OS with Recovery CDs. If you don't have the recovery DVDs yourself, you should be a to buy them online or through the Acer Technical Support line.

Answers

  • JayMor81
    JayMor81 Member Posts: 17 New User

    Rather than mess around with doing a System restore, which obvious worsened the issue, why don't you just save all your important data to an external storage source (USB Drive, Ext-HDD, etc.) and do a complete System recovery.

     

    System Recovery will set your system back to the first day you bought it as a clean install of the OS.

     

    The procedure is as follows: On system startup, press and hold "ALT" and press repeatedly on "F10" until you see a message saying "Windows is Loading Files" and relese keys. Within Acer Recovery Management, choose either "Reset to Factory Default Settings" or "Reset to Factory Default Settings While Maintaining User Data". After the recovery, issue should be resolved.

     

    Hope this helps.

  • Anonymous777
    Anonymous777 Member Posts: 4 New User

    Sorry, I meant system recovery not restore. I saved all my files from my C: to my DATA and then did what you just said. It told me that my C: would be overwritten and I said OK and then all his started happening. Is it possible that there is a virus in the data that i saved into DATA and that is what's causing the problem?

  • JayMor81
    JayMor81 Member Posts: 17 New User
    Answer ✓

    The only other issue at that point would be bad sectors or clusters in the HDD. At that point your only real option would be an HDD swap and a reinstall of the OS with Recovery CDs. If you don't have the recovery DVDs yourself, you should be a to buy them online or through the Acer Technical Support line.

  • Anonymous777
    Anonymous777 Member Posts: 4 New User

    Eh :/ Ok, thank you!

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