My Laptop, Acer Aspire Vnitro VN7-793G doesn't turn on

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VladAndrei07
VladAndrei07 Member Posts: 8 New User
in Aspire Laptops
Today i was watching something on YT and suddenly it stopped charging and it started laggin after 30 second it turned off and doesn't turn on until i unplugged it.
After i unplugged it, the laptop tuned on and strted with a repair scan, it says that was turned off wrong and i pressed the restart button. After it restarted worked well for 2 minutes after it turned off and it untill then the laptop is still not turning on. I think the problem is the battery, i unplugged the battery and tried to turn it on only by charger. But i don t know if this laptop can run only on cherger without a battery.
Can somebody know if this model can work only on charger?

Best Answer

  • JackE
    JackE ACE Posts: 45,225 Trailblazer
    Answer ✓
    Battery likely has a shorted cell. Most laptops with internal batteries won't start without a good battery installed.  Generic part no. is AC16A8N. ACER part no. is  KT.0040G.009 or KT0040G009. Google search part nos. for vendors who ship to your location.

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,225 Trailblazer
    With the laptop turned off, the battery attached and the charger plugged in, does the battery charge LED light up?

    Jack E/NJ

  • VladAndrei07
    VladAndrei07 Member Posts: 8 New User
    No, it doesn t light on
  • JackE
    JackE ACE Posts: 45,225 Trailblazer
    Charger's plug, wire or circuits may be broken.

    Do you have a multimeter to check voltage between center hole and outer barrel of the charger plug? It should be more than 15 volts DC.  

    Jack E/NJ

  • VladAndrei07
    VladAndrei07 Member Posts: 8 New User
    JackE said:
    Charger's plug, wire or circuits may be broken.

    Do you have a multimeter to check voltage between center hole and outer barrel of the charger plug? It should be more than 15 volts DC.  
    I have done this, and it exactly 19 volts, but when i check the battery the voktage is 0
  • JackE
    JackE ACE Posts: 45,225 Trailblazer
    Answer ✓
    Battery likely has a shorted cell. Most laptops with internal batteries won't start without a good battery installed.  Generic part no. is AC16A8N. ACER part no. is  KT.0040G.009 or KT0040G009. Google search part nos. for vendors who ship to your location.

    Jack E/NJ

  • VladAndrei07
    VladAndrei07 Member Posts: 8 New User
    edited November 2021
    I connected the new battery, but the laptop still don't turn on
  • VladAndrei07
    VladAndrei07 Member Posts: 8 New User
    JackE said:
    Battery likely has a shorted cell. Most laptops with internal batteries won't start without a good battery installed.  Generic part no. is AC16A8N. ACER part no. is  KT.0040G.009 or KT0040G009. Google search part nos. for vendors who ship to your location.
    And after i pluge it in i can hear an "tzac", the led is still off and laptop doesn t open
  • JackE
    JackE ACE Posts: 45,225 Trailblazer
    >>>After i unplugged it, the laptop tuned on and strted with a repair scan, it says that was turned off wrong and i pressed the restart button. >>>

    Unplug the charger. Does the new battery have enough charge to turn on without charger?

    Jack E/NJ

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