Why is my battery not charging?

Imsolostineedcoffee
Imsolostineedcoffee Member Posts: 1 New User
Do I change my battery? Or buy a new charger.. Idk if it started after an update but now it only works while its plugged in and this orange battery light keeps blinking!! I tried to reset my device already. It shows multiple versions of Microsoft Edge taking up so much of my battery and no updates available for me 

Answers

  • JackE
    JackE ACE Posts: 45,094 Trailblazer
    >>>I tried to reset my device already>>>

    (1) Exactly how did you try to reset it?
    (2) What's the full ACER model number? For example, A515-54G? E5-431?

    Jack E/NJ

  • Amrita123
    Amrita123 Member Posts: 8

    Tinkerer

    buy  new battery and replace it.it is not your device issue it is your battery issue.please replace your battery.it is a best option.because of this battery your device may damaged
  • JackE
    JackE ACE Posts: 45,094 Trailblazer
    >>>I tried to reset my device already>>>

    (1) Exactly how did you try to reset it?
    (2) What's the full ACER model number? For example, A515-54G? E5-431?


    Jack E/NJ

  • hugosal
    hugosal Member Posts: 10

    Tinkerer

    If it's got a removable battery, remove it, and try charging again. If it's a non removable one, check the back side for a pin size hole with a battery sign, insert a clip into the hole until it clicks and keep pressing for 45 seconds, then release, and charge again. If battery's good, it should charge. Otherwise, check the battery status.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Imsolostineedcoffee,

    May I know the full model name of your unit.

  • JackE
    JackE ACE Posts: 45,094 Trailblazer
    >>>I tried to reset my device already>>>

    (1) Exactly how did you try to reset it?
    (2) What's the full ACER model number? For example, A515-54G? E5-431?

    Jack E/NJ

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon

    Hi @ Imsolostineedcoffee
    Try a different charger to isolate if that's a charger issue.