PH315-53-72XD Lid Replacement / Hinge issue

Toplof
Toplof Member Posts: 4 New User
I am looking to see if anyone knows where I can buy replacement parts for the physical case of the laptop. I had the lid case separate at the hinge the other day and thought the hinge broke. After getting a tool in there and prying the screen bezel apart a little I was able to see that the brass insert nut pulled out and destroyed the plastic hole on the inside of the lid. The hinge is perfectly fine, the screen bezel looks fine, but the metal hinge is completely pulled away from the top of the lid and all 3 screws have pulled the brass out of the plastic. I have some images attached below that gives a good look. I haven't pulled it apart completely yet since I don't know what route to go next. My only thought is to replace the lid if I can, or drop some superglue in the plastic hole and see if I can get the brass inserts to take hold again.
Any thoughts or part numbers, or places to buy from are greatly appreciated!

Backstory:
I've had this laptop for just over a year (1 month out of warranty), and besides opening and closing it a few times a week, this thing has been sitting on a table for 100% of it's life and looks as good as the day it came in. This is my first laptop that isn't a MacBook, so I'm pretty irritated with it at the moment, as I've never had a physical issue with my 12 year old MBP or my 5 year old MBP. I started noticing a popping noise on opening at about month 8, but didn't think anything of it until now since these plastic parts pop and creak from time to time. Then opened it a few mins ago and the left hinge felt like it gave out and the screen bezel popped open enough to look in. At first I thought it was the hinge, but looks to be the brass insert nuts they drop into the plastic pulled out and cracked the plastic to hell inside the lid. Cosmetically from the outside you cant even tell.



Answers

  • StevenGen
    StevenGen ACE Posts: 12,829 Trailblazer
    Toplof said:
    I am looking to see if anyone knows where I can buy replacement parts for the physical case of the laptop. I had the lid case separate at the hinge the other day and thought the hinge broke. After getting a tool in there and prying the screen bezel apart a little I was able to see that the brass insert nut pulled out and destroyed the plastic hole on the inside of the lid. The hinge is perfectly fine, the screen bezel looks fine, but the metal hinge is completely pulled away from the top of the lid and all 3 screws have pulled the brass out of the plastic. I have some images attached below that gives a good look. I haven't pulled it apart completely yet since I don't know what route to go next. My only thought is to replace the lid if I can, or drop some superglue in the plastic hole and see if I can get the brass inserts to take hold again.
    Any thoughts or part numbers, or places to buy from are greatly appreciated!

    Backstory:
    I've had this laptop for just over a year (1 month out of warranty), and besides opening and closing it a few times a week, this thing has been sitting on a table for 100% of it's life and looks as good as the day it came in. This is my first laptop that isn't a MacBook, so I'm pretty irritated with it at the moment, as I've never had a physical issue with my 12 year old MBP or my 5 year old MBP. I started noticing a popping noise on opening at about month 8, but didn't think anything of it until now since these plastic parts pop and creak from time to time. Then opened it a few mins ago and the left hinge felt like it gave out and the screen bezel popped open enough to look in. At first I thought it was the hinge, but looks to be the brass insert nuts they drop into the plastic pulled out and cracked the plastic to hell inside the lid. Cosmetically from the outside you cant even tell.


    You need to replace the top cover where the hinges screws into, the Acer part numbers are as follows for both the hinges and the cover or the bezel if it needs replacing:

    Hinge

    Top Cover

    If you need to replace the Bezel this is the part number


  • Toplof
    Toplof Member Posts: 4 New User
    StevenGen said:
    Toplof said:
    I am looking to see if anyone knows where I can buy replacement parts for the physical case of the laptop. I had the lid case separate at the hinge the other day and thought the hinge broke. After getting a tool in there and prying the screen bezel apart a little I was able to see that the brass insert nut pulled out and destroyed the plastic hole on the inside of the lid. The hinge is perfectly fine, the screen bezel looks fine, but the metal hinge is completely pulled away from the top of the lid and all 3 screws have pulled the brass out of the plastic. I have some images attached below that gives a good look. I haven't pulled it apart completely yet since I don't know what route to go next. My only thought is to replace the lid if I can, or drop some superglue in the plastic hole and see if I can get the brass inserts to take hold again.
    Any thoughts or part numbers, or places to buy from are greatly appreciated!

    Backstory:
    I've had this laptop for just over a year (1 month out of warranty), and besides opening and closing it a few times a week, this thing has been sitting on a table for 100% of it's life and looks as good as the day it came in. This is my first laptop that isn't a MacBook, so I'm pretty irritated with it at the moment, as I've never had a physical issue with my 12 year old MBP or my 5 year old MBP. I started noticing a popping noise on opening at about month 8, but didn't think anything of it until now since these plastic parts pop and creak from time to time. Then opened it a few mins ago and the left hinge felt like it gave out and the screen bezel popped open enough to look in. At first I thought it was the hinge, but looks to be the brass insert nuts they drop into the plastic pulled out and cracked the plastic to hell inside the lid. Cosmetically from the outside you cant even tell.


    You need to replace the top cover where the hinges screws into, the Acer part numbers are as follows for both the hinges and the cover or the bezel if it needs replacing:

    Hinge

    Top Cover

    If you need to replace the Bezel this is the part number


    This is awesome, is there a website that I can get these parts from that you know of? Or do I just need to spend some time googling? I think I just need the back LCD cover luckily, but depending on the price I may get the bezel incase it get damaged in the process.