Flashing battery indicator Aspire V3-772G

My trusty old Acer Aspire V3-772G from 2013 needed a new battery since the old one was not really working anymore.
So I ordered a new one and I figured I'd order one with more mAh so I could use it longer.
It arrived and fits so that's a win.

But the new battery won't charge. I get a blinking orange light instead of the comforting steady blue light.
I have searched for a solution and found nothing.
I can't find a battery pin reset hole, I have tried to hold down the power button for 30 seconds, all to no avail.

Help, please!

P.S. The AC adapter works fine with the old battery.

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Commodore_1995#

Try resetting: turn off the computer, disconnect the power adapter, disconnect the battery and press the power button for sixty seconds.

SimoK

egydiocoelho said:

Try resetting: turn off the computer, disconnect the power adapter, disconnect the battery and press the power button for sixty seconds.

I've already tried this and now I've tried it again. It does nothing unfortunately.

Easwar

SimoK,

Are you getting this symbol when charger is connected to the laptop.
Charging Battery Vector Icon 377820 Vector Art at Vecteezy

SimoK

Easwar said:

SimoK,

Are you getting this symbol when charger is connected to the laptop.

Yes I do

Easwar

SimoK,

Did you try to update the battery driver ?

SimoK

Easwar said:

SimoK,

Did you try to update the battery driver ?

Yes I did. And I get the blinking orange light even if the computer isn't turned on.
Which makes me doubt that it's a software issue.

ttttt

@SimoK
Is the battery capacity number increasing with time at that battery charging icon while plugged in?

My laptop has amber light when charging, turn to steady blue when fully charged.

SimoK

ttttt said:

@SimoK
Is the battery capacity number increasing with time at that battery charging icon while plugged in?

My laptop has amber light when charging, turn to steady blue when fully charged.

No it's not charging at all.

Commodore_1995#

What is the model of the new battery and the voltage and amperage?

SimoK

egydiocoelho said:

What is the model of the new battery and the voltage and amperage?

This is the old one:
https://drive.google.com/file/d/1LVwbfZiVbmPr8CpHKeBCO0xXAoamSKPV/view?usp=sharing
https://drive.google.com/file/d/1VMWRSwpoZnFCCO-cE4In-qPNJ-AWNYca/view?usp=sharing

And this is the new one:
https://drive.google.com/file/d/12M4uWfmkvTYfcas889BJB_aWPYoxn5Uk/view?usp=sharing
https://drive.google.com/file/d/17WS3teTVXCJvB0me3SITz8u2m41UuwXd/view?usp=sharing

SimoK

More info on the PC:

V3-772G-747a321.26TBDakk
model no: VA73

SimoK

Forgot to add viewability.

New battery
https://drive.google.com/file/d/1Q0f_UP5QytRtr3HmCuUoHNCdSIElC_uE/view?usp=sharing
https://drive.google.com/file/d/12M4uWfmkvTYfcas889BJB_aWPYoxn5Uk/view?usp=sharing

Old battery
https://drive.google.com/file/d/1VMWRSwpoZnFCCO-cE4In-qPNJ-AWNYca/view?usp=sharing
https://drive.google.com/file/d/1YuBd2b-BnehCkBQjYoW3MazNbASNIiTB/view?usp=sharing

Commodore_1995#

This battery should work. What is the bios version?

SimoK

egydiocoelho said:

This battery should work. What is the bios version?

BIOS is v 1.15

Commodore_1995#

Maybe it's a problem with the new battery.

SimoK

egydiocoelho said:

Maybe it's a problem with the new battery.

Nope, I've tested 2 different new ones.

Commodore_1995#

Can you test with another power adapter?

SimoK

egydiocoelho said:

Can you test with another power adapter?

I don't have access to another one that fits.

Regardless, I have now returned the batteries to the vendor. This issue is not solved but is no longer an active issue for me.

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