E1-531G Battery takes forever to charge even if the battery and the AC adapter are original

Teodor
Teodor Member Posts: 77 Die Hard WiFi Icon
edited October 2021 in Aspire Laptops
The battery is charging since yesterday, it was somewhere at 40% when i plugged it in now this is the current level:

unfortunately acer doesn't sell any accessories for that old model. i know that the model doesn't support Acer Care Center, but somehow the Acer Care Center works on that model, the app is from the Microsoft store




Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Battery meter may simply need re-calibrating. But before that, let's see how healthy the battery is by trying this.

    Go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Post screenshot of the first part of the report if possible that compares design full charge capacity with its remaining full charge capacity.

    Jack E/NJ

  • Teodor
    Teodor Member Posts: 77 Die Hard WiFi Icon
    JackE said:
    Battery meter may simply need re-calibrating. But before that, let's see how healthy the battery is by trying this.

    Go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Post screenshot of the first part of the report if possible that compares design full charge capacity with its remaining full charge capacity.

    Did you saw my acer care center screenshot?
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Yes. However, please go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Post screenshot of the first part of the report if possible that compares design full charge capacity with its remaining full charge capacity.

    Jack E/NJ

  • Teodor
    Teodor Member Posts: 77 Die Hard WiFi Icon
    JackE said:
    Yes. However, please go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Post screenshot of the first part of the report if possible that compares design full charge capacity with its remaining full charge capacity.
    here is the battery report

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Your battery has lost nearly 70% of its originally-designed energy storage capacity. While it should be replaced, you can try to recalibrate the battery meter to account for this big capacity loss BUT only if the battery charge LED still turns from steady orange to steady blue when the laptop is shut  off.

    When steady blue, turn the laptop on. After it boots to Windows, unplug the charger.  Allow the battery to discharge to about the 10% charge level. Windows should issue a low battery warning. Then plug the charger back in. The battery meter should now read between 95-100% charge when the battery charge LED turns steady blue.

    If the battery charge LED never turns steady blue when plugged in, this likely means the battery has an internal short and should be replaced immediately because it could overheat.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Teodor,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.

    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • Teodor
    Teodor Member Posts: 77 Die Hard WiFi Icon
    edited October 2021
    JackE said:
    Your battery has lost nearly 70% of its originally-designed energy storage capacity. While it should be replaced, you can try to recalibrate the battery meter to account for this big capacity loss BUT only if the battery charge LED still turns from steady orange to steady blue when the laptop is shut  off.

    When steady blue, turn the laptop on. After it boots to Windows, unplug the charger.  Allow the battery to discharge to about the 10% charge level. Windows should issue a low battery warning. Then plug the charger back in. The battery meter should now read between 95-100% charge when the battery charge LED turns steady blue.

    If the battery charge LED never turns steady blue when plugged in, this likely means the battery has an internal short and should be replaced immediately because it could overheat.
    The laptop doesn't turn on with the battery without the charger. oops i noticed you said i have to replace the battery, but acer doesn't sell anything for that 8 years old computer even batteries and chargers
  • Teodor
    Teodor Member Posts: 77 Die Hard WiFi Icon
    Easwar said:
    Teodor,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.

    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
    i already tried that thousand of times and it didn't work.
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    ACER doesn't make battery packs. It relabels batteries made by different manufacturers. This is an inexpensive common size battery that  fits many different E1 series laptops. Google search the keywords 'E1-531G' 'battery' for vendors who ship new replacement batteries to your location. Price about ~$25usd.




    Jack E/NJ

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