Nitro 5 AN515-55-71EM Charging issue (both charging led indicator and battery led are Blinking)

AlLorenzo11
AlLorenzo11 Member Posts: 3 New User
I know this was a common problems with the Nitro 5 laptops. I have already tried resetting the battery (the model has no battery reset Pin) so i do removing the battery from the mobo then press the power button for 15s , but it doesn't resolved the problem.  The problem occurs especially when using it on gaming and it's getting worse even on just browsing the internet and creating documents on MS Word. Has anyone having the same problem?
 Is replacing the battery will resolve the issue? Any help is greatly appreciated! 

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    AlLorenzo11,

    Is the battery 100% charged when both light blinking.
  • AlLorenzo11
    AlLorenzo11 Member Posts: 3 New User
    Easwar said:
    AlLorenzo11,

    Is the battery 100% charged when both light blinking.
    But the battery is still on 96%. So it's normal? Thanks bro. 
  • AlLorenzo11
    AlLorenzo11 Member Posts: 3 New User
    Easwar said:
    AlLorenzo11,

    Is the battery 100% charged when both light blinking.
    No bro. Even if it's 80% - 96% it suddenly stop charging then the charging and battery indicator starts blinking.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    AlLorenzo11,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​