Wifi not working properly

S1003
S1003 Member Posts: 117 Troubleshooter
My wifi is not working, whenever I try to connect it shows unable to connect ,for connecting I need to turn on airplane mode and then connect but because of that bluetooth doesn't works

Best Answer

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited September 2021 Answer ✓
    S1003


    I am suspecting issue might be related with the driver..


    Sometimes a simple system restore will fix the issue.. 


    Try windows x
    click on power shell admin or command prompt admin 
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..


    Try and check whether it is working now ..


    If it is still not working.. 


    Try windows x 
    Go to device manager - Go to Network adapter.  Expand it 
    Uninstall the wireless driver from device manager.   
    Restart the computer.  It should work fine.. 



    If it is still not working 
    Uninstall the wireless driver from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the wireless driver 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    What model Switch do you have? (I'm guessing one of the S1003 models?) Do the networks show up for the WiFi, but you can't connect to them? If so have you tried other networks, such as a public WiFi?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • S1003
    S1003 Member Posts: 117 Troubleshooter
    Yes but not public but other mobile hotspot
    And they also don't connect
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    So you can see the network when you click on the icon, but when you try to connect it times out? Does it ask you for a password?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited September 2021 Answer ✓
    S1003


    I am suspecting issue might be related with the driver..


    Sometimes a simple system restore will fix the issue.. 


    Try windows x
    click on power shell admin or command prompt admin 
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..


    Try and check whether it is working now ..


    If it is still not working.. 


    Try windows x 
    Go to device manager - Go to Network adapter.  Expand it 
    Uninstall the wireless driver from device manager.   
    Restart the computer.  It should work fine.. 



    If it is still not working 
    Uninstall the wireless driver from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the wireless driver 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @S1003,

    May I know the full model name of your unit.

  • S1003
    S1003 Member Posts: 117 Troubleshooter
    Thanks @Easwar
    But its solved