Acer aspire 7730 - hard drive issue? restore lost password issue? so many issues - need professional

alfiebear
alfiebear Member Posts: 1 New User

Hi everyone, this is my first post asking for help.

I own an acer aspire 7730 laptop. It originally came with windows vista home basic as it say on the sticker underneath.

I lent it to my friend sometime ago while away and he put a fake version of windows 7 on there and now it's all messed up.

When i boot up normally, it used to start freezing, wouldn't recover and so i had to sut it down, hadn't used it for over a year and still the same problem. However yesterday i turned it on, reset the bios to normal default settings, saved and exited and now when i load up it appears with the normal black acer screen with writing at the bottom "press f2 to enter setup", and then the next page it says the following on a black background:

SMART failure predicted on hard disk 0: WDC WD1600BEVT - 22ZCT0 -(S10)  
WARNING: immediately back up your data and replace your hard disk drive. A failure may be imminent.
Press f1 to continue.


Does this mean i need to buy a new hard disk drive and physically install it? And if so anyone know any trustworthy genuine acer sites i could buy from?

The thing is, it never used to say this to me until i changed the bios just yesterday, so why now? Don't want to have to Spend money if i don't have to, because i simply don't have it.


My second problem.

I went to do a restore (btw i don't have any disks or any software disks at all and im more than happy for everyhing to be earased, it's mostly my friend stuff on there anyway)

by pressing alt + f10 and the following page comes up with

EDIT BOOT OPTIONS -  at very top of page


Edit windows boot options for: windows 7

Path:  \windows\system32\winload.exe

partition: 2
Hard disk: bec762e8

[  /NOEXECUTE=OPTION
                                                                                                                                                                                      ]

The very last part with the "option" in it i can type in, what do i do?



I tried hitting enter and it took me to the next blue page like a windows opening page but with the option to choose my country and it asks me for a username which is automatically put in for me as


username: ******
Password:           

I dont remmeber creating the password and my friend said he never did it. So what can i do?!!!!

So lost, so stuck it's unreal, please help?

Thanks guys.

[edited for privacy]

Answers

  • elias19
    elias19 Member Posts: 10 New User

    do you have the intel hm65 chipset if so it is the chip that is faulting no worry about data lost just the data can't be accessed if your HDD is connected to port 1 i recommend going to acer store and see if it  has the intel hm65 chipset and let them fix. the repairing is free as the problem is by the intel

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