Keyboard swap - triton 500 pt515-51-75bh

wllmhrtnstn
wllmhrtnstn Member Posts: 3 New User
edited October 2021 in Predator Laptops
I have a triton 500 pt515-51-75bh that is having issues with the (1/!) key and backlight control. I was thinking about swapping it with a keyboard/palmrest with the 9-key. as an example the triton 300 pt315-52. Is that even possible given the internal layout?

​//Edited the content to add model name.   ​

Answers

  • wllmhrtnstn

    We need to determine whether it is a hardware or software issue. 


    If it is a software issue, try the following steps.. 

    Try windows x 
    go to device manager 
    expand keyboard 
    right click on keyboard driver - uninstall 
    Restart the computer 

    It should work fine.. 


    Note: As an alternative solution, you can also connect a external usb keyboard to your computer and use it.

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  • wllmhrtnstn
    wllmhrtnstn Member Posts: 3 New User
    Thanks, but it turns out it looks like hardware.  Will a triton 300 pt315-52 keyboard/palmrest (basically to top housing of the laptop) fit on a triton 500 pt515-51-75bh? 
  • @wllmhrtnstn

    Try to use the vacuum cleaner on the particular key, clean it and check if possible.   Sometimes there might be dust or it might have got struck. 

    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★