Why does my new Acer Swift 3 SF314-59 heats up extremely while charging

PRIYAM
PRIYAM Member Posts: 2 New User
edited May 2021 in Swift and Spin Series
This is a new laptop that I bought 15 days back. The laptop heats up extremely while charging it even when it is turned off. The heat is so bad that one can not touch the laptop. Otherwise, on battery, it works fine. Please help me with this issue, is there any walkthrough or it is a defective product and I may ask for a replacement.

Answers

  • Coqui13
    Coqui13 ACE Posts: 2,216 Pathfinder
    PRIYAM can you share the temperatures your unit is reaching and are this spikes or its permanent? does your unit turns off or give any error on screen?
    Thanks

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  • Muhammad25
    Muhammad25 Member Posts: 3 New User
    PRIYAM said:
    This is a new laptop that I bought 15 days back. The laptop heats up extremely while charging it even when it is turned off. The heat is so bad that one can not touch the laptop. Otherwise, on battery, it works fine. Please help me with this issue, is there any walkthrough or it is a defective product and I may ask for a replacement.
    same issue man , i bought my swift 2 weeks ago , what can i do