Windows does not see the microphone from the headphones - nitro 5 43

HargX
HargX Member Posts: 4 New User
edited October 2021 in Nitro Gaming
aser nitro 5 43 laptop, Hator Hyperpunk HTA-820 headphones. I updated the driver whether it was enabled or not, nothing helps. Help with this problem! The microphone works with the telephone.

​//Edited the content to add model name.   ​

Comments

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @HargX,

    Select Start , then select Settings > System > Sound . In Input, ensure your microphone is selected in Choose your input device.
  • HargX
    HargX Member Posts: 4 New User 
    only embedded is displayed
  • Joe9844
    Joe9844 Member Posts: 579 Seasoned Specialist WiFi Icon
    Acer laptops don't separate headset mic --- it will be lumped with the laptop internal mic. It is NOT a separate item --- it will be just called something like Realtek Mic Array.

    Set it as headset in Realtek Audio Console, then lightly tap your headset mic --- the signal meter (that is called Realtek Mic Array) should jump (which means your headset mic is working).


  • HargX
    HargX Member Posts: 4 New User
    does not work
  • Joe9844
    Joe9844 Member Posts: 579 Seasoned Specialist WiFi Icon
    Did you set it to headset in the Realtek Audio Console?
  • HargX
    HargX Member Posts: 4 New User 
    yes, I put on the headset

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