TravelMate P214-53 WebCam Black Screen after use awhile
Recently Aug 2021 i bought a travelmate P214-53, and i found that every time when i meeting thru Microsoft Teams or Zoom, my web cam screen will black screen. I have to restart Laptop or go Device Manager uninstall the webcam Driver and install again just able to use. Beside this, still got any other method to solve this issue? I ask acer support, they ask me send to warranty but i don't have other device for temporary use.
Answers
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Hi @RaymondChong,
Is the default camera working.0 -
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Hi @RaymondChong,
Reset this PC and keep my files
1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
2. You will get a blue screen. Choose the option troubleshoot.
3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed.
4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
7. Follow the process until it completes.
8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.0
