Does Acer Reimburse Shipping Charges for a Product Under Warranty?

Bigbee
Bigbee Member Posts: 1 New User
Submitted my warranty repair request and it was approved, and it Seems pretty ridiculous if Acer expects me to pay to ship a 32 inch monitor (unlike I have from Samsung or LG)., which cost about $150 new, to them which will cost me $80 or so considering it is still UNDER WARRANTY.... This being my first Acer product, I'm not off to a good start with them.

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    edited May 2021
    I can't speak for the US, but when I did my warranty repair in the uk was sent a shipping label for free drop off, may be worth chasing support to see if it hasn't been sent out by accident. It may be different but I'd be supprised!
  • billsey
    billsey ACE Posts: 34,584 Trailblazer
    It's dependent on the locale, each country has their own rules for that.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    That would make sense billsey, thank you for confirming it :)
  • STOPchris
    STOPchris Member Posts: 99 Fixer WiFi Icon
    Another good reason to not buy from Acer.