5742z wifi capability problem

Andii_88
Andii_88 Member Posts: 2 New User
edited September 2021 in Aspire Laptops
Hi

Ok so, this morning the wifi connected and was working fine, i closed the laptop down and went to work. Ive since finished work, came home and powered up the laptop to find the wifi logo with a red cross through it.

The home wifi connects to my phone and other devices in the house so its the laptop with the issue. I have uninstalled and reinstalled the driver from the Acer website, been on 'Change adapter settings' and they all have a little red cross and say not connected and of them are enabled.

Windows troubleshooter says to turn on wireless capability, use a switch.. there is no switch... or to use function key, but the FN key doesnt work (tested with volume keys).

Can someone help please?

Thanks

Answers

  • Andii_88
    Andii_88 Member Posts: 2 New User
    Bit of an update.. windows troubleshooting report says

    Root cause:
    Wireless capability is turned off

    Detailed root cause:
    Radio is off (HW switch)
  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    edited March 2018
    The switch referred to is the FN + F3 combo toggle key switch to turn the wifi back on and off. Jack E/NJ

    Jack E/NJ

  • Takel
    Takel Member Posts: 3 New User
    any updates on this problem?

  • Takel
    Takel Member Posts: 3 New User
    Andii_88 said:
    Bit of an update.. windows troubleshooting report says

    Root cause:
    Wireless capability is turned off

    Detailed root cause:
    Radio is off (HW switch)
    Have you resolve this problem?