SF314-510G no display after hibernate with external display

EarlZ
EarlZ Member Posts: 10 New User
in Swift and Spin Series
I am using 2x 1080P external displays, 1 connected via HDMI and the other one via its TB4 and I only get a black screen upon waking up the device from Hibernate/Sleep when I have external displays connected. The only way to get any form of display (even from the laptop) is to disconnect the HDMI connection and the laptop would recover its display.

I have the latest windows updates, latest drivers from Acer and latest bios. Disabling hibernate or Windows 10 fast start up completely fixes this problem however Id still like to have an option to be able to use hibernate. Has anyone found a fox for this issue ?


Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    EarlZ,


    Win+P to open this window go with the option duplicate to get display in both screen.

    8 Useful Keyboard Shortcuts for Windows 10
  • EarlZ
    EarlZ Member Posts: 10 New User
    I am using extended mode on my displays and I have to do that every time I turn on the laptop which is counter productive, I am looking at a more permanent solution and it seems like disabling hibernate is the only way to go for now.
  • EarlZ
    EarlZ Member Posts: 10 New User
    To add, none of the modes will send a display to the second monitor if hibernate is enabled. I have to physically reconnect the USB-C to HDMI dongle to get it to display, however all devices connected to the dongle (KB/Mouse/Speakers) are fine. I also tried this dongle on my Dell laptop and it does not have same no display on wake issue.

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