Internal SSD is not available in boot options - travelmate p2

Kalbo
Kalbo Member Posts: 1 New User
edited October 2020 in TravelMate and Extensa
I just bought travelmate p2 with no OS, so when I start installing windows, there is no ssd available in the choices, it seems that the internal ssd is not detected

Answers

  • JackE
    JackE ACE Posts: 44,877 Trailblazer
    Shut the machine off. Then turn it back on and immediately start tapping the F2 key to enter the BIOS menu. Please post a phoneshot of the BiOS Information tab if possible. Is any drive detected for HDD0 or HDD1? Jack E/NJ

    Jack E/NJ

  • eNetworksGuy
    eNetworksGuy Member Posts: 2 New User
    I had this same issue with TravelMate P215-53.   Issue is that Windows install media does not have the storage drivers.  I had to download Intel Rapid Storage Technology Driver with Optane Memory,  place it on USB. When Windows setup doesn't see the internal drive, click the Load Drivers button and brose to thte USB to load it.