Red pixel - vg270up

Robblock
Robblock Member Posts: 4 New User
edited September 2021 in Monitors
Hi guys i use the Acer vg270up monitor to play my xbox and playstation on. I'm recently noticed this red pixel in the middle of the screen and now I can't unsee it. Any ideas how I can remove it or fix it thanks 

​//Edited the content to add model name.

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer

    Hello!!

    @Robblock, Sad to know that you have a red dead pixel in the middle of screen. 

    LCD displays are made up of a set number of pixels and each pixel is made from 3 sub-pixels - one Red, one Blue and one Green. Each sub-pixel has its own transistor, which makes manufacturing the glass substrate very complex.

    Due to the nature of the manufacturing process, occasional defects can occur. Pixel defects or failures cannot be fixed or repaired and can happen at any stage in the LCD’s life. There are two types of pixel defects:

    • Bright Sub-Pixel: A sub-pixel is displayed as a small white dot on a black pattern.
    • Dark Sub-Pixel: A sub-pixel is displayed as a small black dot on a white pattern.




    Dead Pixel Warranty Policy

    The table below shows the allowable number of dead sub-pixels for the native resolution of the LCD panel. Your display can be replaced during the duration of the limited warranty period if the number of dead pixels is greater than the allowable number.

    General policy:

    Native ResolutionBright Sub-PixelDark Sub-PixelTotal Sub-Pixel
    SXGA1280*1024≤ 2≤ 5
    HD1366*768≤ 2≤ 5≤ 5
    HD+1600*900≤ 2≤ 5≤ 5
    FHD1920*1080≤ 2≤ 5≤ 5
    WUXGA1920*1200≤ 2≤ 5≤ 5
    WFHD2560*1080≤ 2≤ 5≤ 5
    QHD2560*1440≤ 2≤ 5≤ 5
    WQHD3440*1440≤ 2≤ 5≤ 5
    WQHD+3840*1600≤ 2≤ 5≤ 5
    UHD3840*2160≤ 2≤ 5≤ 5

    Premium Model Policy:

    Professional MonitorBright Sub-PixelDark Sub-PixelTotal Sub-Pixel
    BM Series0≤ 5≤ 5

    Note:
    1. A sub-pixel, less than or equal to 0.5 of a sub-pixel, is excluded from the warranty.
    2. Warranty duration and product specification may vary from different regions. Please contact local distributors/dealers for further information.

    Source:- https://www.acer.com/ac/en/IN/content/dead-pixel


    Regards, 

    Balatekie

     :) If you think I've answered your question, please hit the Accept Answer:)

  • Robblock
    Robblock Member Posts: 4 New User
    Balatekie said:

    Hello!!

    @Robblock, Sad to know that you have a red dead pixel in the middle of screen. 

    LCD displays are made up of a set number of pixels and each pixel is made from 3 sub-pixels - one Red, one Blue and one Green. Each sub-pixel has its own transistor, which makes manufacturing the glass substrate very complex.

    Due to the nature of the manufacturing process, occasional defects can occur. Pixel defects or failures cannot be fixed or repaired and can happen at any stage in the LCD’s life. There are two types of pixel defects:

    • Bright Sub-Pixel: A sub-pixel is displayed as a small white dot on a black pattern.
    • Dark Sub-Pixel: A sub-pixel is displayed as a small black dot on a white pattern.




    Dead Pixel Warranty Policy

    The table below shows the allowable number of dead sub-pixels for the native resolution of the LCD panel. Your display can be replaced during the duration of the limited warranty period if the number of dead pixels is greater than the allowable number.

    General policy:

    Native ResolutionBright Sub-PixelDark Sub-PixelTotal Sub-Pixel
    SXGA1280*1024≤ 2≤ 5
    HD1366*768≤ 2≤ 5≤ 5
    HD+1600*900≤ 2≤ 5≤ 5
    FHD1920*1080≤ 2≤ 5≤ 5
    WUXGA1920*1200≤ 2≤ 5≤ 5
    WFHD2560*1080≤ 2≤ 5≤ 5
    QHD2560*1440≤ 2≤ 5≤ 5
    WQHD3440*1440≤ 2≤ 5≤ 5
    WQHD+3840*1600≤ 2≤ 5≤ 5
    UHD3840*2160≤ 2≤ 5≤ 5

    Premium Model Policy:

    Professional MonitorBright Sub-PixelDark Sub-PixelTotal Sub-Pixel
    BM Series0≤ 5≤ 5

    Note:
    1. A sub-pixel, less than or equal to 0.5 of a sub-pixel, is excluded from the warranty.
    2. Warranty duration and product specification may vary from different regions. Please contact local distributors/dealers for further information.

    Source:- https://www.acer.com/ac/en/IN/content/dead-pixel


    Regards, 

    Balatekie

    Hi Balatekie so do I have a dead pixel? Or is it classed as a stuck pixel. As I read online a red pixel could mean a stuck pixel. Thanks 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Robblock,

    How it looks like ? Can you plz post the pic of it. 
  • Robblock
    Robblock Member Posts: 4 New User
    Easwar said:
    Hi @Robblock,

    How it looks like ? Can you plz post the pic of it. 
    Hi easwar here is a pic. It's only really annoying on a dark background as I've seen it so I can't unsee. If you need another let me know thanks