ACER Backup Manager Email Greyed Out

Brendona
Brendona Member Posts: 10 New User

Does anyone know why the two options:

 

1- Email and

2 Personal settings

 

are greyed out on my ACER laptop?

 

Thanks

Answers

  • Leho
    Leho Member Posts: 525 Mr. Fixit WiFi Icon

    Bren

    Before we can offer an opinion we really need some more information from you.

    What computer? What operating system? What is it that you are trying to do with the "Acer Backup Manager"?

    Leho

  • Brendona
    Brendona Member Posts: 10 New User

    Hi Leho

     

    It is an ACER V5 with Windows 8.

     

    On my husbands ACER 8930 using NTI backup, he can archive email messages and folders. On this machine the email backuop option is shown but it is greyed out. Any idea why?

     

    Regards

  • Leho
    Leho Member Posts: 525 Mr. Fixit WiFi Icon

    Bren

    I'm a little confused here.  I have windows 8 but do not have an "Acer Backup Manager".

    I have  Windows 'File History' which will backup files to an external hard drive.

    Are you using the above or NTI?  If NTI, then the difficulty has to be in NTI and you should review it's documentation and help files.

    Leho

  • Brendona
    Brendona Member Posts: 10 New User

    Leho

     

    ACER Backup Manager (which is an NTI product by the way) came installed in the machine. There is no help facity and no documentation about it came with the machine - hence my use of this Forum. I was hoping someone from ACER would pick it up and give me an explanation.

     

    However, I went to the NTI web site to pose a question, only to find the ACER backup Manager was not listed (presumably as it is not a product for general sale) and so was not able to proceed with my query.

     

    Perhaps the only option it to purchase something like NTI Backup Now EZ 3.0 which is on special offer.

     

    Brenda

     

     

     

     

    Perhaps

This discussion has been closed.