AN515-54 Not turning on

Wernilou
Wernilou Member Posts: 14

Tinkerer

edited September 2021 in Nitro Gaming
Good day, I've having some trouble with my AN515-54, an usual trouble it has is when turning on. I turn on the computer but only the keyboard lights turn on, i hear the fans for a few seconds but then they stop. Then i press and hold the power button to shut it down and turn it on again. This happens again and again, today at least took me at least 30 attempts to finally get it to properly turn on. It also has some bluescreens sometimes that say MEMORY MANAGEMENT. I'm honestly destroyed, this pc is the only way i can get to class and im tired of  the errors.

The day before yesterday i had to do a factory reset, i lost data and the errors were weird. A few months ago i sent it to acer support,had to wait a month and they did a stress test and factory reset it. But it still gives me bluescreens and errors, i beg for help, is there any way i can apply the warranty and get help? Thank you

Intel i5 9300
Nvidia 1650 4 GB
12 GB RAM
Windows 10

Thread was edited to add model name to the title


Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @Wernilou
    ch​eck if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.
  • Wernilou
    Wernilou Member Posts: 14

    Tinkerer


    Thank you, i will ise this solution in the future. Now i have another problem, my laptop suddenly crashed and gave me this, i pressed enter and it started normally, what is happening with my laptop? The other day i had to restore it because it gave me errors again and again without giving me the chance to try again.


    Hi @Wernilou
    ch​eck if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.


  • Wernilou
    Wernilou Member Posts: 14

    Tinkerer

    Heres another one