I got a warning in device manager for system firmware Aspire Z3-710

Raf_ams
Raf_ams Member Posts: 3 New User
I got warning in the device manager for system firmware:
 This device cannot start. (Code 10)

Indicates a revision number encountered or specified is not one known by the service. It may be a more recent revision than the service is aware of.
Log Name:      Microsoft-Windows-Kernel-PnP/Configuration
Source:        Microsoft-Windows-Kernel-PnP
Date:          15/08/2021 12:22:12
Event ID:      412
Task Category: None
Level:         Warning
Keywords:      
User:          SYSTEM
Computer:      Raf-Desktop
Description:
Device UEFI\RES_{7039436b-6acf-433b-86a1-368ec2ef7e1f}\0 requires a system reboot before it can be started.

Driver Name: oem137.inf
Class Guid: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}
Service: 
Lower Filters: 
Upper Filters: 
Problem: 0xE
Problem Status: 0xC00002D2
Any idea what should I do?

Answers

  • This driver can update the bios. Can you send a screenshot of the error? Can you enter your computer model? Example an515-51-75kz.
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  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    >>>Device UEFI\RES_{7039436b-6acf-433b-86a1-368ec2ef7e1f}\0 requires a system reboot before it can be started.>>>

    Did you reboot yet to see if the warning is resolved?

    Jack E/NJ

  • Raf_ams
    Raf_ams Member Posts: 3 New User
    PC model Aspire Z3-710 (AZ3-710_W)
    Processor Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz   2.00 GHz
    Installed RAM 16,0 GB (15,9 GB usable)
    Device ID 645D405F-6567-4D49-A9BA-504926AE2F92
    Product ID 00325-80000-00000-AAOEM
    System type 64-bit operating system, x64-based processor
    I did try to reboot, nothing changes really. Also tried to update driver manually. Get 3 options. One didn't work and while rebooting got another error message 

    ROM Image is not loaded ROM Image update denied



  • Raf_ams
    Raf_ams Member Posts: 3 New User
    Thank you guys but looks like problem is solved. Just updated the driver with the second option available, and it works fine now. All my trouble started after I used a free driver update software from  Bit Driver 
  • I advise you to be very careful, when a program that updates drivers, tries to install that driver:

    That driver that is highlighted, updates the bios. You don't need to update this driver as there is a risk of turning your computer into a brick.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)