Laptop predator trion 500 (2019) vga error

vanthuong1102
vanthuong1102 Member Posts: 3 New User
Hi guys Anyone have the same error as me? I am using a trion 500, the first time I bought the device to play LOL or CSGO games, after a few hours, there was a phenomenon of VGA connection loss that made it impossible to play anymore, restarted the machine. screened. Once the image is green or above, the VGA will not be found in the Task Manager. If you turn off the computer for about 1.2 hours, turn it on and you will see the VGA return and continue to play the game. Even though I have installed all the drivers I still get the error. Before, I took it to the service center at TTBH and brought it back, but it was still not affected, so I stopped. My machine has been used for nearly 2 years and the frequency has increased gradually recently. I hope someone knows how to fix this

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  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited August 2021 Answer ✓
    First, download the driverbooster program, to check if the program finds these drivers and solves the problem: https://www.iobit.com/en/driver-booster.php#

    If the issue still occurs, try resetting the battery and check if the nvidia graphics card reappears in device manager:
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  • vanthuong1102
    vanthuong1102 Member Posts: 3 New User
    First, download the driverbooster program, to check if the program finds these drivers and solves the problem: https://www.iobit.com/en/driver-booster.php#

    If the issue still occurs, try resetting the battery and check if the nvidia graphics card reappears in device manager:
    I did that and it didn't go away

  • StevenGen
    StevenGen ACE Posts: 12,515 Trailblazer
    7905
    Hi guys Anyone have the same error as me? I am using a trion 500, the first time I bought the device to play LOL or CSGO games, after a few hours, there was a phenomenon of VGA connection loss that made it impossible to play anymore, restarted the machine. screened. Once the image is green or above, the VGA will not be found in the Task Manager. If you turn off the computer for about 1.2 hours, turn it on and you will see the VGA return and continue to play the game. Even though I have installed all the drivers I still get the error. Before, I took it to the service center at TTBH and brought it back, but it was still not affected, so I stopped. My machine has been used for nearly 2 years and the frequency has increased gradually recently. I hope someone knows how to fix this

    Seeing your captions above, IMO it looks like you have problems with your PCI and Bus Controller drivers that need installing. Install the Intel® Driver & Support Assistant and after you have installed this tool, scan your system and see if all your Intel drivers are up to date? Also, update your NVIDIA GPU driver to the latest driver and also download the "NVIDIA RTX Experience" to get the best and most appropriate settings for the RTX NVIDIA card setting for your CSGO game and all games setting. Also make sure that you also have any other Acer drivers for your PT515-51 and also update your BIOS and make sure that your Win-10 is up to date also, see if all this will fix all your problems. 
  • vanthuong1102
    vanthuong1102 Member Posts: 3 New User
    Nhập bình luận của bạnStevenGen said:
    7905
    Hi guys Anyone have the same error as me? I am using a trion 500, the first time I bought the device to play LOL or CSGO games, after a few hours, there was a phenomenon of VGA connection loss that made it impossible to play anymore, restarted the machine. screened. Once the image is green or above, the VGA will not be found in the Task Manager. If you turn off the computer for about 1.2 hours, turn it on and you will see the VGA return and continue to play the game. Even though I have installed all the drivers I still get the error. Before, I took it to the service center at TTBH and brought it back, but it was still not affected, so I stopped. My machine has been used for nearly 2 years and the frequency has increased gradually recently. I hope someone knows how to fix this

    Seeing your captions above, IMO it looks like you have problems with your PCI and Bus Controller drivers that need installing. Install the Intel® Driver & Support Assistant and after you have installed this tool, scan your system and see if all your Intel drivers are up to date? Also, update your NVIDIA GPU driver to the latest driver and also download the "NVIDIA RTX Experience" to get the best and most appropriate settings for the RTX NVIDIA card setting for your CSGO game and all games setting. Also make sure that you also have any other Acer drivers for your PT515-51 and also update your BIOS and make sure that your Win-10 is up to date also, see if all this will fix all your problems. 
    I did and still get the error. I think it's the mainboard faild :(
  • I suggest you use iobit's driverbooster program, to check if the program detects these drivers:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2021
    Really weird those drivers are built into the OS so they would reinstall automatically if they dont would be a hardware communication issue at least thats what i can think of at this point 


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