Nitro AN515-56, black bar on left and top of screen

Bibhusan
Bibhusan Member Posts: 2 New User

Recently bought nitro 5 (2021) and realised that there are some black bar space on the left and top sides of screen, my right side is perfectly fine tho, searched the internet for solutions but could not find one. Any help/advice will be appreciated!!!

Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @Bibhusan
    ch​eck if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.
  • Bibhusan
    Bibhusan Member Posts: 2 New User
    Hi @Bibhusan
    ch​eck if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.
    I gave it a go, didn't do anything, thx for the suggestion tho!
  • EliGoh
    EliGoh Member Posts: 1 New User
    Hi, I'm experiencing the same problem. Just wanted to know if you have already found a solution? Thanks! 
  • sri369
    sri369 ACE Posts: 2,855 Pathfinder
    See if tweaking in NVidia Control Panel helps... this would help only if laptop is on. Or it could be that your laptop usable screen extends only to that portion of display cutout.


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  • RubenDeMeneer
    RubenDeMeneer Member Posts: 1 New User

    Hi, I have the same problem, is this one ever solved?

  • sri369
    sri369 ACE Posts: 2,855 Pathfinder

    Open a new thread, and post what all you did to resolve. Not all laptops need the same solution.

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  • StevenGen
    StevenGen ACE Posts: 12,829 Trailblazer
    edited August 2023

    The caption pictures that you have included above show nothing, what sort of "black bar on left and top of screen" are you getting??? I've got the same exact laptop and my laptop has always worked perfectly, if you have any black bars or lines on the screen, then it could be a driver problem, do a hard reset taking the main battery out, disconnect the RTC/BIOS battery and short its mainboard plug, leave the laptop like that for 15min and reconnect everything and reboot laptop, see if that resets the laptop screen.

    If not then its a hardware problem and comes from either the eDP cable that connects the mainboard to the screen that its plugs or its data cable is damaged, or the mainboard plug where the eDP cable plugs into, its data pins are damaged, or the screen is faulty. Have these aspects of your laptop checked by an experienced technician that has experience in laptop screens.

    eDP cable

    Nitro AN515-56 laptop 144Hz Refresher Rate Screens (model numbers are highlighted):