Aspire V3-571 wireless disconnects
Hi, I recently purchased Aspire V3-571 but wireless connection drops every 10mins. I looked in your website and updated the Wireless device drivers but still it drops.
Card manufacture is Qualcomm Atheros Communications Inc.AR5BWB222.
I purchased last month on Nov 24-2012... Can you kindly look into this at the earliest.
Regards
Pradeep
Answers
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If you are using the Atheros 10.0.0.38 version driver from the Acer support site and it is still having the issue, give Acer a call as it may be having a hardware issue that requires service.
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Actually, the latest driver for that card is version 10.0.0.217. You can find it here:
http://support.acer.com/us/en/product/default.aspx?tab=1&modelId=4076
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I guess it depends if they are using Windows 7 or Windows 8 actually. Tabbie's is flagged for Windows 8 on their site, so if that's what you are using update with that. If you are using Windows 7 the driver I provided was flagged for Windows 7.
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My OS is Windows 2008 64bit
WIreless Card in device manager shows:Qualcomm Atheros AR5BWB222 wireless Network Adaptor
Wireless card driver version: 10.0.0.75
I did an upgrade it to the one from website but still no luck...Hence I rolled it back.
Regards
Pradeep
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same issues here. tried the updated driver, tried rolling back. still having random wifi disconnect / drop problem. its is very troublesome for me especially since i cant rely on my laptop to take an online test which, if i get disconnected, saves the score and thats that no second chance!
windows 8 64bit acer v3-571 same atheros chipset as above. anyone resolved this yet?
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Acer support, can you please comment on this issue. Is there any solution for this.. Will I get this laptop replaced with new device if I take it your service center.
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Is there any latest updated driver..like developer version??
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Good day All
I suggest that you do the following:
1. Update the bios to the latest bios update version 1.13. You can download the bios from the following website: http://support.acer.com/us/en/product/default.aspx?tab=1&modelId=4076
2. Once bios updated, download thewireless driver direct from the vendors website as they have the latest version 10.0.0.75. Here is the link: http://www.atheros.cz/atheros-wireless-download.php?chipset=74&system=5
Regards,
Freeza
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Updating bios??? Sre u sure...I dont want my new laptop to be given to scrap dealer.
can you provide me the reason as to why updating the bios needed?
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I had exactly the same problem, it must be something to do with the new updated driver as when I rolled back it became perfectly stable.
Using W8 & Atheros driver.
PS: this also effects the Bluetooth driver as well which had the same result.
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Could you please let us know if you've updated your BIOS to the latest version available as suggested by freeza?
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Also, please see this helpful article: http://acer.custhelp.com/app/answers/detail/a_id/27675
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Hi,
I havent updated the BIOS. I tried with Atheros Wireless LAN 10.0.0.217 version but the disconnection was very bad..it used to disconnect every 5mins. then I rolled back and now it disconnects approx after 20mins.
Do you mention any precautions for updating the BIOS? If something goes wrong will it be covered under warranty?
Regards
Pradeep
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ok I wanted to update my bios as per previous suggestion went to bios page and saw 2 types of BIOS update
1) BIOS - UEFI for Windows 8 (Not for Upgrades)
2) BIOS
which one to select..I dont want my bios to get messed up
Regards
Pradeep
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If the model you purchased originally came with Windows 8 preloaded, you would use #1. If the unit originally shipped with Windows 7 you would use #2.
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I have a Aspire V3-771 is there an update for my BIOS, as I am having the same issues. My internet is limited and keeps on dropping.
I have tried so many other solutions, but nothing is working.
Please can you provide a link where I can update my BIOS, something so I can get my notebook back to working
My Aspire V3-771 came with Windows8 preloaded
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I have exactly the same problem, keeps dropping wireless I have updated the BIOS and have the latest drivers. Whats the solution? I have the Aspire V3 -571 just purchased.
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Hi,
After many, many hours of investigating this frustrating issue, I finally came up with a solution.
I posted it in this thread : Limited connection and solving it
I hope you find the information useful. I did not want to do anything to the BIOS, as I am completely unsure about this approach. Read the above, because since I took this action I have had NO ISSUES WITH LIMITED CONNECTION!
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So are you saying we have to uninstall these drivers completely. Sorry if I'm being a bit dim! The problem does seem to occur when the signal is 'Limited'.
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I just checked with Ethernet cable. ***** its not even identifyin the connection type and get limited connection. I am thinking to give it back to Acer.. I now regret that I should not have brought this laptop and wasted around 750SGD. Even the track pad is crappy...
@ Acer: Where can I return this laptop?Please do let me know customer service center address. Even the Head office address is possible I dont mind spending money for parcelling it to your head office.
Thank you very much for providing such a cheap laptop.
Regards,
Pradeep
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