Laptop shuts off randomly when moved Swift 1 Ultra-thin Laptop

Lieuaman123
Lieuaman123 Member Posts: 2 New User
edited January 2023 in Swift and Spin Series
When i move my Acer Swift 1 Ultra-thin Laptop, it sometimes shuts off randomly, and does not turn on unless I use a pin to push on the battery. Please help
[Edited the thread to add issue detail]

Answers

  • Lieuaman123
    Lieuaman123 Member Posts: 2 New User
    P.S. My laptop now does not turn on, and if i push on the battery, it turns on and then turns off again
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    Are you still in warranty? If so go ahead and contact Acer support and let them fix it. If not you might open it up and look at the battery connector, it might be partially pulled loose.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • herdek550
    herdek550 Member Posts: 4 New User

    I solved similiar issue on Acer Swift 1 (SF114-32). It was caused by loose metal plate inside.

    There is a metal cover inside that is hold in place only by thin piece of metal. It has broken off and was freely moving inside and caused short circuit. There is even some burned plastic and black stains on the metal from the electricity going through it.

    It's the small sheet of metal next to the power input and USB ports. You can remove it and the notebook will work just fine.


    See my full issue description and solution with pictures on Stack Exchange:

    https://superuser.com/q/1760223/1759950