image

Predator PT515-52 Screen Pixelation after wake from sleep

NatPhilNatPhil Member Posts: 2 New User
edited July 23 in Predator Laptops
Hello, I just purchased a new Predator PT515-52 (Windows 10 64bits, with NVIDIA GeForce RTX 2070 Super with Max-Q Design) and I am experiencing screen Pixelation (on open applications such as Google Chrome or Microsoft Store, but there is no issue on desktop background / icons) whenever the laptop wakes from sleep. The pixelation disappears as soon as I press a key or on a mouse click. I saw a similar issue reported few months back (https://community.acer.com/en/discussion/628933/display-is-being-wonky-could-use-some-help-pt515-52 ) but there was no final resolution posted.

As advised by Acer Support I tried to re-install and also update the display driver (using the Windows 10 Device Manager menus) but it did not help. Any further advice ?



Thanks !

FAQ & Answers

  • EaswarEaswar Ally Posts: 4,890
    Hi NatPhil,

    Check in the BIOS are you getting the same in BIOS page.
  • NatPhilNatPhil Member Posts: 2 New User
    Hello, the issue was apparently resolved by updating the NVIDIA driver using GeForce Experience application instead of updating the Display Adapter Driver through the Windows 10 Device Manager.
Sign In or Register to comment.

Who's Online1.1K

Arie1
Arie1
billsey
billsey
Black_WindowsBA
Black_WindowsBA
dh666
dh666
Furthy
Furthy
GabrielVieira
GabrielVieira
Imadeddine
Imadeddine
JusALee
JusALee
Kevinhalby
Kevinhalby
Kobredabre
Kobredabre
MajinOne
MajinOne
PGrahamS
PGrahamS
RussianEscort
RussianEscort
xapim
xapim
+1.1K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos