[Help] BSOD - KMODE EXCEPTION NOT HANDLED ACER A514-52-396B
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Kevinne
Member Posts: 27 Enthusiast
My laptop has experienced the BSOD for the first time and I don't know what do to.
![Image: https://us.v-cdn.net/6029997/uploads/editor/dk/thc7vsuqm0zj.jpg](https://us.v-cdn.net/6029997/uploads/editor/dk/thc7vsuqm0zj.jpg)
Please, I need help.
My laptop: ACER A514-52-396B
Thank you in advance!
![Image: https://us.v-cdn.net/6029997/uploads/editor/dk/thc7vsuqm0zj.jpg](https://us.v-cdn.net/6029997/uploads/editor/dk/thc7vsuqm0zj.jpg)
Please, I need help.
My laptop: ACER A514-52-396B
Thank you in advance!
Thread was edited to add model name to the title
0
Answers
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Hi,
It could be a driver problem, check whether you have a yellow triangle warning in Device manager for any item, if it's possible, otherwise remove the memory module and try starting with the onboard memory only, try the methods in here:Kmode Exception Not Handled error: What it is, and how to fix it | PC Gamer1 -
brummyfan2 said:Hi,
It could be a driver problem, check whether you have a yellow triangle warning in Device manager for any item, if it's possible, otherwise remove the memory module and try starting with the onboard memory only, try the methods in here:Kmode Exception Not Handled error: What it is, and how to fix it | PC Gamer
I checked the DEVICE MANAGER but all of my DRIVERS are okay. There's no YELLOW TRIANGLE WARNING SIGN too. The BSOD showed up the day after I UPDATED my laptop. It's from WINDOWS UPDATE.
Also, what do you mean by:
MEMORY MODULE and ONBOARD MEMORY
Thank you!0 -
Hi,
Your model may have come with 4GB onboard memory which is soldered to the motherboard and a slot for removable RAM, have you upgraded the memory?
you can check this by installing CPU-z, run it and check the details of RAM in your laptop.
CPU-Z | Softwares | CPUID
1 -
brummyfan2 said:Hi,
Your model may have come with 4GB onboard memory which is soldered to the motherboard and a slot for removable RAM, have you upgraded the memory?
you can check this by installing CPU-z, run it and check the details of RAM in your laptop.
CPU-Z | Softwares | CPUID0 -
brummyfan2 said:Hi,
Your model may have come with 4GB onboard memory which is soldered to the motherboard and a slot for removable RAM, have you upgraded the memory?
you can check this by installing CPU-z, run it and check the details of RAM in your laptop.
CPU-Z | Softwares | CPUID0 -
I fixed this issue. All I had to do was restart.
Thabks!0